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They are the BOMB!!!! Only place I trust
Best experience at a dealership I've had. The team was amazing, good trade-in value and price on purchased Bronco.
Best car buying experience ever!
Fast, Friendly, Expedient and Affordable ! Everyone one, especially Chris and Shawn, was very patient and helpful during the entire process. We look forward to getting out on the road and tour more of this great State of Texas! Thank you. Can’t wait until we can pick up our new ‘stang!
Great service! Mindy is the best! Mechanics did a great job!
Easiest car buying experience. The only thing better than the service was the pricing. Dealership has excellent amenities & facility is updated. Service was prompt & courteous with a smile kind of felt like the Chick-fil-A of Ford dealerships. Everyone was courteous, polite, helpful, and on time no waiting around., our salesman Mr. Ryker took great care of us. He informed us initially of the timelines of how long we could expect to wait to view cars, test drive cars , questions about financing everything was laid out for us on arrival. I would call it the white glove treatment. The vehicle selection was impressive. From extremely well, equipped base models to top-of-the-line and better pricing than any thing closer to Dallas, or Waco for that matter . Perfect sweet spot for service , selection, and pricing. Paperwork was minimal and financing was super simple. Again, thank you Mr. Ryker, Miss Rachel and the “Hillsboro Ford” team we are fortunate to have such a refreshing Ford dealer .
Absolutely fantastic car buying experience, also, I was pleased to discover that this ford dealership has been under new management for many years now . Great Job Hillsboro Ford
My salesman Brett was awesome. Very kind and really did everything to make sure I got the right vehicle and a great deal. The people at Hillsboro Ford are definitely 5 stars and I would recommend them to my mama. Thank you Brett and Hillsboro for taking care of me and my family. We love our truck.
Outstanding, I had a low tire idiot light stay on after putting air in the tire. Tech found a nail in the tire and did a tire repair
They gave me a better deal then I was asking for. They'll work hard for you
I had the low tire light come on. I put air in the tires thinking it would solve the problem. Come to find out it was a nail. They did a tire repair and it fixed.my problem.
I was just driving through town and needed an oil change. Randy got me in with no appointment and I was back on the road in no time. Great Ford Store.
Just bought a truck here from Brett and Sean. Veery nice guys and made the whole process seamless and quick. Usually have bad experiences in the past but would recommend others to bring business here.
I was just driving through town and needed an oil change. Randy got me in with no appointment and I was back on the road in no time. Great Ford Store.
We had an issue with our F150 we had previously purchased from Hillsboro Ford which was still under warranty for the problem we were having - so we tried reaching out to another Ford Dealership closer to home who were rude and only interested in trying to get us to upgrade to a new(er) vehicle. We decided to contact the dealership we purchased it from in hopes of better results, and we were blown away by the friendliness and professionalism of the Service Department team, in particular an employee named Randy. He was extremely genuine and was able to get our truck in for the repairs it needed and was in communication with us the whole time. Many thanks to Randy and the Services team for their great attitudes and willingness to help! It really matters.
Best customer service I have ever experienced from a dealership. Quick honest sales process. Everyone I dealt with was a joy and will continue to do business with them in the future.
Tristian was an exceptional salesman who got us through the car-buying process quickly and smoothly without ever making us feel rushed. We truly appreciate how seamless and stress-free he made the entire experience for us.
Tristian was a smooth sales consultant. Was very friendly and informative. Would recommend to a family member/friend
I recently purchased a truck from Hillsboro Ford and had a great experience. Brett and Shawn were both quick and easy to work with. We agreed to numbers over the phone and I came down from Fort Worth to pick up the truck. It was ready to go when I got there. I was in and out in about 45 minutes with no surprises.
Great experience with sales and finance! Hillsboro Ford will be our go to for new and used vehicles now!
Great team at Hillsboro Ford they found me a real unique truck. Sales man was great finance guy was great. Looking forward to making them my new found dealer.
Very good place to buy your next vehicle. I was impressed with the whole process.
I've owned ten vehicles over the past 47 years; two are on the road today. I purchased my first Ford F-150 in January 2026. I chose Hillsboro Ford because of their strong customer focus. They work hard to ensure a positive customer experience. I had two minor warranty issues and both were resolved expediently; the first with mobile onsite service and and the second with dealership service. As an industry, Auto/Truck sales and service does not have a trustworthy reputation. My experience tells me that Hillsboro Ford works hard to build trust by offering its customers better customer service.
Great customer service
Outstanding service on a very complicated repair process. The pricing was very fair, and Mindy's communication was outstanding. Not a fan of the 3% credit card markup, that should be included as the cost of doing business.
Took my 2020 F-350 into Hillsboro Ford because my ac went out. Talked to Randy. He got it in quickly and diagnose the problem within a day. Got me a quote and said it would be a few to get the parts in. The parts person found the parts I needed within a day! Awesome job! They only had my truck 3 days instead of the original 7 days they total me! Thank you so much Hillsboro Ford. for the hard work!
Josh was great! Got my daughter into a car late on a Saturday afternoon. Highly recommend Josh Shick. He will treat you right.
Our experience was great. We came from Kilgore Tx. They had everything ready and waiting when we arrived. Joshua was a great salesman, and went above and beyond to make sure we were happy. Sales department was awesome, they made the paperwork fast and easy. If you want great customer service and excellent pricing this is the place for you!
A friendly staff and my salesman Triston was easy to work with. He was determined to get me a deal I couldn’t turn down!!
Buen servicio por parte de Tristán el vendedor en todo momento de la compra estuvo informando lo que hiba avanzando y lo que no también gracias.
Atmosphere was relaxed but professional and best of all pressure free. Gabby was very knowledgeable and helpful!
Great experience getting some brake work done on my 2020 F150.
Randy Kotch and the rest of the service department were terrific to work with. They went out of their was to fix my issue. Highly recommend.
Service was top notch… find the perfect truck was easy with Brett, and We felt like your financial manger Shawn went above and beyond to work with us and getting our interest rate where we where comfortable… from stay after closing to get the deal done, to filling her up and new wash, we where beyond happy with the service and theses 2 guys helping us.
Went to get my car serviced. Happy with my service and went on to a better day
Randy and David are awesome. Was able to fix my car in a timely manor
We went to Hillsboro Ford on a beautiful Spring morning and were quickly greeted by Chrystal as we started to walk the lot. I told her what I wanted to look at and she hustled to the office to grab the keys. Within minutes of arriving my son was getting to test drive the car he wanted. Once we got back and into the office, we quickly got down to business. Chrystal explained how they did things there, drew up an offer sheet, and after some quick back and forth, we made a deal that I was satisfied with making. In less than an hour we were in the finance office, where Rachel did a great job of explaining things, and quickly processed the paperwork. While my teenage son stated that he had no idea it would "take so long", I knew from lots of previous experience that they were very efficient and did not waste our entire Saturday, like others I have experienced in the past. I appreciated Chrystal's honesty and efficiency and the fact that she really knew the inventory on the lot and also had extensive knowledge about the cars she is selling. What I most appreciated was that she spoke to my teenage son like he was a customer, not just some kid dragged along by his dad. After they brought the car back from detailing, I caught her outside cleaning it up some more. It was not that they did a bad job, more so that she clearly just wanted it to be perfect. Talk about great customer service! When I get ready to buy a car for my wife, or buy company vehicles, Chrystal will be my first call. She is an excellent representative for a great car dealership.
We went to Hillsboro Ford on a beautiful Spring morning and were quickly greeted by Chrystal as we started to walk the lot. I told her what I wanted to look at and she hustled to the office to grab the keys. Within minutes of arriving my son was getting to test drive the car he wanted. Once we got back and into the office, we quickly got down to business. Chrystal explained how they did things there, drew up an offer sheet, and after some quick back and forth, we made a deal. Within 30 minutes we were in the finance office, where Rachel did a great job of explaining things, and quickly processed the paperwork. While my teenage son stated that he had no idea it would "take so long", I knew from lots of previous experience that they were very efficient and did not waste our entire Saturday, like others I have experienced in the past. I appreciated Chrystal's honesty and efficiency and the fact that she really knew the inventory on the lot and also had extensive knowledge about the cars she is selling. What I most appreciated was that she spoke to my teenage son like he was a customer, not just some kid dragged along by his dad. After they brought the car back from detailing, I caught her outside cleaning it up some more. It was not that they did a bad job, more so that she clearly just wanted it to be perfect. Talk about great customer service! When I get ready to buy a car for my wife, or buy company vehicles, Chrystal will be my first call. She is an excellent representative for a great car dealership.
If you want transparency this is where you go (this last one was the 3rd) Tristan and angela were easy to work with and knocked it out of the park. 100 percent will be going back for ford #4 when the time comes. Definitely the best ford dealer I’ve been to in Texas
Hillsboro Ford was so easy to work with. From the time we talked over the phone that morning until I was leaving with my new Bronco that same day was seamless! When I got to the dealership, they had my Bronco clean, paperwork ready to be signed and I was walking out the door within an hour after arriving. Very nice, polite and professional people that work there! Shout out to Angela Thomson and Brett Wilt for taking such good care of me. I would definitely recommend buying a vehicle from them.
Amazing experience. I was out of state and we got everything set so when I did arrive it was In and out without high pressures sales.
Brett and the finance team were awesome to deal with in buying a new F350. No hassle, no pressure, just honest answers and a willingness to help us with anything needed to make it a smooth transaction. The service at this small town dealer is well above what we have experienced at the big city dealers! They have earned our business for the next truck we purchase.
Couldn’t have had a better experience in purchasing my Ford Bronco Sport than I had at Hillsboro Ford. Tristan was an attentive and efficient salesman. I greatly appreciate the sell and look forward to future dealings with this dealership
COULDN'T BE HAPPIER WITH THIS DEALERSHIP! Had a great experience with Gabrielle, Tristan and Shawn! I was searching for something specific in a new F250. I drove 2 hours for this specific truck and was not disappointed. The staff was courteous and profession and helped me move the process along quickly so i could get back to Cedar Park to take my wife to a hockey game. Tristan was as easy to deal with as sales people come. Did not pressure me at any point in the process. Shawn was one of the funnest finance managers that I've had the pleasure to deal with, and Gabrielle was great from the first call to end of the buying process, getting me set up with the Ford app and showing me some of the features of my new favorite truck. She has also been quick to return calls and texts with answers to my questions since my purchase. GREAT JOB!
Josh was fantastic he kept me in the loop leading up the appointment was upfront with all the car selections and heard me out on my preferences. He showed different vehicles and honestly the first one he showed me was the one I liked the most and got me in it same day. Next time I need a new car I know where I'm going.
I went to several ford dealerships in my area and Hillsboro Ford was the best in all categories. My salesperson (Tristan) was extremely pleasant and helpful. I will shop this dealership again.
Folks at this dealership were great. Understood my needs, and met them. Very efficient sales and financing transaction.
Very satisfied with the work done on car and still very clean under the hood with the work they did
Brett was awesome did everything he had to toget me in the Mustang that I wanted they even stayed till 9:00 p.m. getting the paperwork and everything all done it was an awesome experience I will return in the future
Great customer service, clean place. Great prices, highly recommended. Will definitely go back for future purchases!
Matt and entire staff were great to deal with! Very easy and smooth process!
Outstanding service! Very helpful, professional and courteous! We truly enjoyed this buying experience. Thank you all!
Brett was amazing, he kept is word , and that’s what sold me and yes the price. Then we met Angela and she worked her magic, and we drove away shaking hands and smiling. I will refer friends and family to Hillsboro Ford and tell them to find the “Dynamic Duo” Thank You Again.
The best service department in the area! It’s the only place I’ve taken my car for service. It’s top notch! Would never go anywhere else!
Good service starts with a good Service Manager, JoManda is perfect for that position. I think she can be trusted to get the job done correctly and efficiently. The overall atmosphere of the dealership is much better since the change. Several of my friends and I have talked about the change and now all of us are using Hillsboro Ford.
Today me and my family visit Hillsboro ford, the car we came for had just sold before we got here Chris made sure to listen to all of our needs and was super helpful and honest go see the Christopher Raven
Great dealer to work with, they run very efficiently and don’t waste your time! I called and talked to Brett, gave him the exact specs to a car I was trying to find and he found it within the day. Had it on its way the next morning from across the country. Very easy process, only took one phone call and about an hour inside the dealership.
Had a great experience buying a used F-150 at Hillsboro Ford. Brett, Shawn and the whole staff were super friendly and easy to work with - making our purchase pleasurable and worth the trip...from Houston! The truck had been thoroughly cleaned, detailed and was ready to go. The pricing was very competitive (nationwide) and the negotiations were quick and stress free. They even filled the gas tank for us! We will definitely consider them for future purchases and highly recommend them!!
Chrystal was great to work with. she noticed things and had things taken care of. It felt like she was an advocate for us. We had verbally agreed on a price before going to the dealership. once we got there she noticed that additional discounts were available and got the price reduced.
Process was quick and easy. Got a great truck at a great price
Picked up an F-150 today. Chris and Shawn were excellent getting everything squared away!
Gabrielle is the absolute best sales woman! No hassle & straight forward. Great experience.
We had the best experience at Hillsboro Ford! Chrystal our sales representative was very knowledgeable and helped us get into our 2025 Bronco! Finance ran smoothly and we were able to get the deal done! would recommend to family and friends!
We went to several dealers in our quest to purchase our Bronco. Gabby at Hillsboro handled our purchase. She did a great job. Two weeks of ownership and we are still trilled.
Great dealership! My experience with Gabrielle ( sales representative) and Shawn ( finance ) was outstanding. Straight forward and to the point , no games ! I will definitely be back.
Went to look at a truck. Staff were helpful and straightforward with the process. Didn’t feel like I was getting played by the dealership.
Great Dealership! My experience was amazing with Gabrielle ( Sales Representative) and ( Shawn ) in finance. They were both straight forward and honest . No hassling over the price or interest rates, just straight to the point with great pricing. This is the only place I’ll buy my Fords from now on.
Excellent service. David in service went above and beyond to help me when my truck needed immediate repair.
Gabrielle is the best! I had tried at other dealerships but they just couldn’t get it right, but Hillsboro was able to get me what I wanted.
Gabby was awesome to work with and they had the best deal in DFW area
Couldn't have asked for a better truck buying experience. They had the truck I needed and the price range I was looking for. I'll be back for my next Ford.
We drove 2hrs just to work with Chrystal! She gave excellent customer service, answered all our questions, and made buying a new car a really easy process. Would definitely recommend her! We had the absolute best experience!!
I drove over an hour to this little gem of a Ford dealership, and let me tell you—it was 100% worth every mile! In a world of big-city pushy sales tactics and rushed service, Hillsboro Ford feels like stepping back into genuine small-town hospitality. From the moment I walked in, Gabi Allen treated me like family, not just another customer. No high-pressure nonsense, just honest conversations, fair pricing, and real help finding exactly what I needed (picked up a beautiful F-150 that drives like a dream). Everyone from Gabi Allen in sales to Shawn Hall in finance were patient, knowledgeable, and truly cared about making sure I was happy. The small-town vibe shines through and that rare feeling that they’re more interested in building a relationship than making a quick sale. I’ve dealt with plenty of dealerships closer to home, but rare for one to match this level of customer service. If you’re anywhere in the area (or even a bit farther like me), do yourself a favor and make the drive. You won’t regret it—Hillsboro Ford is the real deal! Highly recommend to anyone looking for a stress-free, enjoyable car-buying experience. ⭐⭐⭐⭐⭐
Highly recommend this dealership. Although I had dealerships closer, drove 40 minutes to look at a vehicle. The process from sales to finance was so professional. The general manager honored everything that was offered. That's all you can ask for when buying a new vehicle.
Started out of curiosity. My old car was in their shop being repaired. I wanted to just price another vehicle. Well I met Brett and kind of told him what I was looking for. The new ones were scary with the price. However he said he had just received some new inventory from an auction. They had one I was interested in. Price was right. Paperwork went real smooth. Now I’m a proud owner of my Ford Explorer Timberline. Drives great on ice.
Best vehicle buying experience to date. Chrystal A.K.A. (Big Steve)got us better interest rate than my Bank. She saved me a lot of money! Thanks for going the extra mile for me!
Best vehicle buying experience to date. Chrystal A.K.A. (Big Steve)got us better interest rate than my Bank. She saved me a lot of money! Thanks for going the extra mile for me!
Chris Raven was amazing to deal with and did exactly what he said he would over the phone before we made the drive down. Great experience!!!
Hillsboro Ford has to be the best Ford dealership in central Texas. Gabrielle is an absolute angel and treated us with absolute professionalism and respect. In fact, I'm getting her name tattooed on me in several days and will name my first child after her (regardless of gender). That's how awesome she is. It is a shame I can only give her and Hillsboro Ford a five star rating. Five stars aren't enough, they deserve a minimum 6,294 stars. A few days prior to my visit, I stopped at another dealership in central Texas to look at what they have on their lot and trade my truck in. They offered me a rather unimpressive number and I left. After crying in the shower for a couple of days, I continued my search. I happened to be driving past Hillsboro Ford and stopped by completely unannounced. Gabrielle and her staff were quick to speak with me, offered double what the previous dealership did, had the exact thing I had been looking for, and provided me a better deal on the new vehicle. 6,924/10, I will be doing business with them again.
Chris Raven was great to deal with and made the experience easy and pleasurable. I would highly recommend Chris and Hillsboro Ford.
Recently purchased a 2025 Ford Bronco from Hillsboro Ford! Chris Raven was amazing! We are out of state and he kept constant communication! Listened to what we wanted and went above and beyond to secure it for us! Absolutely amazing service in and out in about an hour! 10/10 recommend Hillsboro Ford!
Brett is really a good salesman. He answered any questions I had. He is as friendly as you can get.
Amazing Service and speed!
Overall great experience, definitely would recommend to a friend and family
Absolutely loved doing business with this dealer especially with the gentleman named Jaime aka "J" he was so helpful, patient, and he actually did what he said he would do. I had a terrible experience trying to buy a truck from another dealership but could tell the moment I reached out- Jaime understood my frustrations, he cared enough to figure out what it'd take to hold the truck for me since I travel a lot for work. He was super upfront and honest which really made the truck buying experience fairly easy. I was hesitant with the in house-financing process, but after it was all said & done they secured me an APR lower than my credit union!! I truly feel he went above and beyond to make the entire process smooth and stress-free. It’s clear he truly cares about doing his job and taking care of customers. I really appreciate the excellent service and will definitely continue coming back to Hillsboro Ford because of employees like Jaime. Side note: Brandon in finance was a pleasure to work with too, easy to talk to, not too pushy with the extra warranty options they offer. And Jose from the service department was another pleasant experience.
I worked with Brett at Hillsboro Ford to buy a new Bronco Raptor. Brett and financing did an amazing job. I was in and out quickly. Thanks Brett and team. I had a great experience.
Fast, Friendly, and Professional staff. We did everything over the phone as much as possible, and they had the car ready and waiting for us to pick up, and paperwork ready to sign. Brett was easy to work with, and was very kind to my elderly parents who were purchasing the car. It was worth the 2 hour drive for us to use Hillsboro Ford!
From start to finish, Mason provided exceptional service during my Ford Mustang purchase. He was professional, transparent, and went above and beyond to make the process smooth. I’d gladly work with him again. Driving 5 hours was very worth it as he was ready to go upon our arrival!
Staff was really courteous and helpful. Sales transaction went really smooth and easy. Both salesman were great to work with and very friendly. The showroom and bathrooms were exceptionally clean and nice overall great experience.
Sam did a great job at getting me the price I wanted. Thanks for your help !
Friendly, knowledgeable, no pressure. Great service
Hillsboro Ford has always treated me well in both sales and service. Both departments are outstanding and keep me coming back.
The entire service department was so lovely and Randy went above nad beyond to help us in a tight spot. I definitely recommend Hillsboro Ford... We are located in Dallas, but I happen to have issues with my F-250 while traveling through Hillsboro and I am so grateful that I was "stranded" there and not in another city! 5 Stars!!!
One of my cells on my battery went bad and stranded me at the Buckie’s on I 35 in Hillsboro. A quick call to Hillsboro Ford Was all that was needed. 15 minutes later, a battery attendant pulled up swapped out my battery and I was on my way. Charges were very reasonable, especially considering my circumstances of being stranded out of town. Five stars in stars and thumbs up all day long!
Great sales and staff.
5 star dealership. Bought our first Bronco in 2023 and wouldn’t have gone anywhere else for the 2nd one. We’ve dealt with Micah, Mason, Shawn and the service department and they’re all top notch. Keep up the home town feel and we’ll be back!
I don't usely put a anything in comments in 5 star is what I do thanks for good work
Always a pleasure dealing with the sales and finance team at Hillsboro Ford. Everyone is kind and knowledgeable.
Very polite takes good care of me Fantastic service very knowledgeable about their work Satisfied
Mason and the team were excellent every step of the way. As a former Ford salesperson, no notes. Drove 130+ miles one-way to buy our new F-150.
They are the BOMB!!!! Only place I trust
Best experience at a dealership I've had. The team was amazing, good trade-in value and price on purchased Bronco.
Best car buying experience ever!
Fast, Friendly, Expedient and Affordable ! Everyone one, especially Chris and Shawn, was very patient and helpful during the entire process. We look forward to getting out on the road and tour more of this great State of Texas! Thank you. Can’t wait until we can pick up our new ‘stang!
Great service! Mindy is the best! Mechanics did a great job!
Easiest car buying experience. The only thing better than the service was the pricing. Dealership has excellent amenities & facility is updated. Service was prompt & courteous with a smile kind of felt like the Chick-fil-A of Ford dealerships. Everyone was courteous, polite, helpful, and on time no waiting around., our salesman Mr. Ryker took great care of us. He informed us initially of the timelines of how long we could expect to wait to view cars, test drive cars , questions about financing everything was laid out for us on arrival. I would call it the white glove treatment. The vehicle selection was impressive. From extremely well, equipped base models to top-of-the-line and better pricing than any thing closer to Dallas, or Waco for that matter . Perfect sweet spot for service , selection, and pricing. Paperwork was minimal and financing was super simple. Again, thank you Mr. Ryker, Miss Rachel and the “Hillsboro Ford” team we are fortunate to have such a refreshing Ford dealer .
Absolutely fantastic car buying experience, also, I was pleased to discover that this ford dealership has been under new management for many years now . Great Job Hillsboro Ford
My salesman Brett was awesome. Very kind and really did everything to make sure I got the right vehicle and a great deal. The people at Hillsboro Ford are definitely 5 stars and I would recommend them to my mama. Thank you Brett and Hillsboro for taking care of me and my family. We love our truck.
They gave me a better deal then I was asking for. They'll work hard for you
I had the low tire light come on. I put air in the tires thinking it would solve the problem. Come to find out it was a nail. They did a tire repair and it fixed.my problem.
I was just driving through town and needed an oil change. Randy got me in with no appointment and I was back on the road in no time. Great Ford Store.
Just bought a truck here from Brett and Sean. Veery nice guys and made the whole process seamless and quick. Usually have bad experiences in the past but would recommend others to bring business here.
I was just driving through town and needed an oil change. Randy got me in with no appointment and I was back on the road in no time. Great Ford Store.
We had an issue with our F150 we had previously purchased from Hillsboro Ford which was still under warranty for the problem we were having - so we tried reaching out to another Ford Dealership closer to home who were rude and only interested in trying to get us to upgrade to a new(er) vehicle. We decided to contact the dealership we purchased it from in hopes of better results, and we were blown away by the friendliness and professionalism of the Service Department team, in particular an employee named Randy. He was extremely genuine and was able to get our truck in for the repairs it needed and was in communication with us the whole time. Many thanks to Randy and the Services team for their great attitudes and willingness to help! It really matters.
Best customer service I have ever experienced from a dealership. Quick honest sales process. Everyone I dealt with was a joy and will continue to do business with them in the future.
Tristian was an exceptional salesman who got us through the car-buying process quickly and smoothly without ever making us feel rushed. We truly appreciate how seamless and stress-free he made the entire experience for us.
Tristian was a smooth sales consultant. Was very friendly and informative. Would recommend to a family member/friend
I recently purchased a truck from Hillsboro Ford and had a great experience. Brett and Shawn were both quick and easy to work with. We agreed to numbers over the phone and I came down from Fort Worth to pick up the truck. It was ready to go when I got there. I was in and out in about 45 minutes with no surprises.
Great experience with sales and finance! Hillsboro Ford will be our go to for new and used vehicles now!
Great team at Hillsboro Ford they found me a real unique truck. Sales man was great finance guy was great. Looking forward to making them my new found dealer.
I've owned ten vehicles over the past 47 years; two are on the road today. I purchased my first Ford F-150 in January 2026. I chose Hillsboro Ford because of their strong customer focus. They work hard to ensure a positive customer experience. I had two minor warranty issues and both were resolved expediently; the first with mobile onsite service and and the second with dealership service. As an industry, Auto/Truck sales and service does not have a trustworthy reputation. My experience tells me that Hillsboro Ford works hard to build trust by offering its customers better customer service.
Great customer service
Outstanding service on a very complicated repair process. The pricing was very fair, and Mindy's communication was outstanding. Not a fan of the 3% credit card markup, that should be included as the cost of doing business.
Our experience was great. We came from Kilgore Tx. They had everything ready and waiting when we arrived. Joshua was a great salesman, and went above and beyond to make sure we were happy. Sales department was awesome, they made the paperwork fast and easy. If you want great customer service and excellent pricing this is the place for you!
Buen servicio por parte de Tristán el vendedor en todo momento de la compra estuvo informando lo que hiba avanzando y lo que no también gracias.
Great experience getting some brake work done on my 2020 F150.
Randy Kotch and the rest of the service department were terrific to work with. They went out of their was to fix my issue. Highly recommend.
We went to Hillsboro Ford on a beautiful Spring morning and were quickly greeted by Chrystal as we started to walk the lot. I told her what I wanted to look at and she hustled to the office to grab the keys. Within minutes of arriving my son was getting to test drive the car he wanted. Once we got back and into the office, we quickly got down to business. Chrystal explained how they did things there, drew up an offer sheet, and after some quick back and forth, we made a deal that I was satisfied with making. In less than an hour we were in the finance office, where Rachel did a great job of explaining things, and quickly processed the paperwork. While my teenage son stated that he had no idea it would "take so long", I knew from lots of previous experience that they were very efficient and did not waste our entire Saturday, like others I have experienced in the past. I appreciated Chrystal's honesty and efficiency and the fact that she really knew the inventory on the lot and also had extensive knowledge about the cars she is selling. What I most appreciated was that she spoke to my teenage son like he was a customer, not just some kid dragged along by his dad. After they brought the car back from detailing, I caught her outside cleaning it up some more. It was not that they did a bad job, more so that she clearly just wanted it to be perfect. Talk about great customer service! When I get ready to buy a car for my wife, or buy company vehicles, Chrystal will be my first call. She is an excellent representative for a great car dealership.
If you want transparency this is where you go (this last one was the 3rd) Tristan and angela were easy to work with and knocked it out of the park. 100 percent will be going back for ford #4 when the time comes. Definitely the best ford dealer I’ve been to in Texas
Hillsboro Ford was so easy to work with. From the time we talked over the phone that morning until I was leaving with my new Bronco that same day was seamless! When I got to the dealership, they had my Bronco clean, paperwork ready to be signed and I was walking out the door within an hour after arriving. Very nice, polite and professional people that work there! Shout out to Angela Thomson and Brett Wilt for taking such good care of me. I would definitely recommend buying a vehicle from them.
Amazing experience. I was out of state and we got everything set so when I did arrive it was In and out without high pressures sales.
Brett and the finance team were awesome to deal with in buying a new F350. No hassle, no pressure, just honest answers and a willingness to help us with anything needed to make it a smooth transaction. The service at this small town dealer is well above what we have experienced at the big city dealers! They have earned our business for the next truck we purchase.
Couldn’t have had a better experience in purchasing my Ford Bronco Sport than I had at Hillsboro Ford. Tristan was an attentive and efficient salesman. I greatly appreciate the sell and look forward to future dealings with this dealership
COULDN'T BE HAPPIER WITH THIS DEALERSHIP! Had a great experience with Gabrielle, Tristan and Shawn! I was searching for something specific in a new F250. I drove 2 hours for this specific truck and was not disappointed. The staff was courteous and profession and helped me move the process along quickly so i could get back to Cedar Park to take my wife to a hockey game. Tristan was as easy to deal with as sales people come. Did not pressure me at any point in the process. Shawn was one of the funnest finance managers that I've had the pleasure to deal with, and Gabrielle was great from the first call to end of the buying process, getting me set up with the Ford app and showing me some of the features of my new favorite truck. She has also been quick to return calls and texts with answers to my questions since my purchase. GREAT JOB!
Josh was fantastic he kept me in the loop leading up the appointment was upfront with all the car selections and heard me out on my preferences. He showed different vehicles and honestly the first one he showed me was the one I liked the most and got me in it same day. Next time I need a new car I know where I'm going.
Very satisfied with the work done on car and still very clean under the hood with the work they did
Brett was awesome did everything he had to toget me in the Mustang that I wanted they even stayed till 9:00 p.m. getting the paperwork and everything all done it was an awesome experience I will return in the future
Matt and entire staff were great to deal with! Very easy and smooth process!
Brett was amazing, he kept is word , and that’s what sold me and yes the price. Then we met Angela and she worked her magic, and we drove away shaking hands and smiling. I will refer friends and family to Hillsboro Ford and tell them to find the “Dynamic Duo” Thank You Again.
The best service department in the area! It’s the only place I’ve taken my car for service. It’s top notch! Would never go anywhere else!
Good service starts with a good Service Manager, JoManda is perfect for that position. I think she can be trusted to get the job done correctly and efficiently. The overall atmosphere of the dealership is much better since the change. Several of my friends and I have talked about the change and now all of us are using Hillsboro Ford.
Today me and my family visit Hillsboro ford, the car we came for had just sold before we got here Chris made sure to listen to all of our needs and was super helpful and honest go see the Christopher Raven
Great dealer to work with, they run very efficiently and don’t waste your time! I called and talked to Brett, gave him the exact specs to a car I was trying to find and he found it within the day. Had it on its way the next morning from across the country. Very easy process, only took one phone call and about an hour inside the dealership.
Had a great experience buying a used F-150 at Hillsboro Ford. Brett, Shawn and the whole staff were super friendly and easy to work with - making our purchase pleasurable and worth the trip...from Houston! The truck had been thoroughly cleaned, detailed and was ready to go. The pricing was very competitive (nationwide) and the negotiations were quick and stress free. They even filled the gas tank for us! We will definitely consider them for future purchases and highly recommend them!!
Process was quick and easy. Got a great truck at a great price
Picked up an F-150 today. Chris and Shawn were excellent getting everything squared away!
Gabrielle is the absolute best sales woman! No hassle & straight forward. Great experience.
We had the best experience at Hillsboro Ford! Chrystal our sales representative was very knowledgeable and helped us get into our 2025 Bronco! Finance ran smoothly and we were able to get the deal done! would recommend to family and friends!
Went to look at a truck. Staff were helpful and straightforward with the process. Didn’t feel like I was getting played by the dealership.
Great Dealership! My experience was amazing with Gabrielle ( Sales Representative) and ( Shawn ) in finance. They were both straight forward and honest . No hassling over the price or interest rates, just straight to the point with great pricing. This is the only place I’ll buy my Fords from now on.
Excellent service. David in service went above and beyond to help me when my truck needed immediate repair.
Gabrielle is the best! I had tried at other dealerships but they just couldn’t get it right, but Hillsboro was able to get me what I wanted.
Gabby was awesome to work with and they had the best deal in DFW area
Couldn't have asked for a better truck buying experience. They had the truck I needed and the price range I was looking for. I'll be back for my next Ford.
We drove 2hrs just to work with Chrystal! She gave excellent customer service, answered all our questions, and made buying a new car a really easy process. Would definitely recommend her! We had the absolute best experience!!
I drove over an hour to this little gem of a Ford dealership, and let me tell you—it was 100% worth every mile! In a world of big-city pushy sales tactics and rushed service, Hillsboro Ford feels like stepping back into genuine small-town hospitality. From the moment I walked in, Gabi Allen treated me like family, not just another customer. No high-pressure nonsense, just honest conversations, fair pricing, and real help finding exactly what I needed (picked up a beautiful F-150 that drives like a dream). Everyone from Gabi Allen in sales to Shawn Hall in finance were patient, knowledgeable, and truly cared about making sure I was happy. The small-town vibe shines through and that rare feeling that they’re more interested in building a relationship than making a quick sale. I’ve dealt with plenty of dealerships closer to home, but rare for one to match this level of customer service. If you’re anywhere in the area (or even a bit farther like me), do yourself a favor and make the drive. You won’t regret it—Hillsboro Ford is the real deal! Highly recommend to anyone looking for a stress-free, enjoyable car-buying experience. ⭐⭐⭐⭐⭐
Highly recommend this dealership. Although I had dealerships closer, drove 40 minutes to look at a vehicle. The process from sales to finance was so professional. The general manager honored everything that was offered. That's all you can ask for when buying a new vehicle.
Started out of curiosity. My old car was in their shop being repaired. I wanted to just price another vehicle. Well I met Brett and kind of told him what I was looking for. The new ones were scary with the price. However he said he had just received some new inventory from an auction. They had one I was interested in. Price was right. Paperwork went real smooth. Now I’m a proud owner of my Ford Explorer Timberline. Drives great on ice.
Best vehicle buying experience to date. Chrystal A.K.A. (Big Steve)got us better interest rate than my Bank. She saved me a lot of money! Thanks for going the extra mile for me!
Best vehicle buying experience to date. Chrystal A.K.A. (Big Steve)got us better interest rate than my Bank. She saved me a lot of money! Thanks for going the extra mile for me!
Chris Raven was amazing to deal with and did exactly what he said he would over the phone before we made the drive down. Great experience!!!
Hillsboro Ford has to be the best Ford dealership in central Texas. Gabrielle is an absolute angel and treated us with absolute professionalism and respect. In fact, I'm getting her name tattooed on me in several days and will name my first child after her (regardless of gender). That's how awesome she is. It is a shame I can only give her and Hillsboro Ford a five star rating. Five stars aren't enough, they deserve a minimum 6,294 stars. A few days prior to my visit, I stopped at another dealership in central Texas to look at what they have on their lot and trade my truck in. They offered me a rather unimpressive number and I left. After crying in the shower for a couple of days, I continued my search. I happened to be driving past Hillsboro Ford and stopped by completely unannounced. Gabrielle and her staff were quick to speak with me, offered double what the previous dealership did, had the exact thing I had been looking for, and provided me a better deal on the new vehicle. 6,924/10, I will be doing business with them again.
Chris Raven was great to deal with and made the experience easy and pleasurable. I would highly recommend Chris and Hillsboro Ford.
Recently purchased a 2025 Ford Bronco from Hillsboro Ford! Chris Raven was amazing! We are out of state and he kept constant communication! Listened to what we wanted and went above and beyond to secure it for us! Absolutely amazing service in and out in about an hour! 10/10 recommend Hillsboro Ford!
Amazing Service and speed!
Overall great experience, definitely would recommend to a friend and family
Absolutely loved doing business with this dealer especially with the gentleman named Jaime aka "J" he was so helpful, patient, and he actually did what he said he would do. I had a terrible experience trying to buy a truck from another dealership but could tell the moment I reached out- Jaime understood my frustrations, he cared enough to figure out what it'd take to hold the truck for me since I travel a lot for work. He was super upfront and honest which really made the truck buying experience fairly easy. I was hesitant with the in house-financing process, but after it was all said & done they secured me an APR lower than my credit union!! I truly feel he went above and beyond to make the entire process smooth and stress-free. It’s clear he truly cares about doing his job and taking care of customers. I really appreciate the excellent service and will definitely continue coming back to Hillsboro Ford because of employees like Jaime. Side note: Brandon in finance was a pleasure to work with too, easy to talk to, not too pushy with the extra warranty options they offer. And Jose from the service department was another pleasant experience.
I worked with Brett at Hillsboro Ford to buy a new Bronco Raptor. Brett and financing did an amazing job. I was in and out quickly. Thanks Brett and team. I had a great experience.
Fast, Friendly, and Professional staff. We did everything over the phone as much as possible, and they had the car ready and waiting for us to pick up, and paperwork ready to sign. Brett was easy to work with, and was very kind to my elderly parents who were purchasing the car. It was worth the 2 hour drive for us to use Hillsboro Ford!
From start to finish, Mason provided exceptional service during my Ford Mustang purchase. He was professional, transparent, and went above and beyond to make the process smooth. I’d gladly work with him again. Driving 5 hours was very worth it as he was ready to go upon our arrival!
Staff was really courteous and helpful. Sales transaction went really smooth and easy. Both salesman were great to work with and very friendly. The showroom and bathrooms were exceptionally clean and nice overall great experience.
Sam did a great job at getting me the price I wanted. Thanks for your help !
Friendly, knowledgeable, no pressure. Great service
Hillsboro Ford has always treated me well in both sales and service. Both departments are outstanding and keep me coming back.
The entire service department was so lovely and Randy went above nad beyond to help us in a tight spot. I definitely recommend Hillsboro Ford... We are located in Dallas, but I happen to have issues with my F-250 while traveling through Hillsboro and I am so grateful that I was "stranded" there and not in another city! 5 Stars!!!
One of my cells on my battery went bad and stranded me at the Buckie’s on I 35 in Hillsboro. A quick call to Hillsboro Ford Was all that was needed. 15 minutes later, a battery attendant pulled up swapped out my battery and I was on my way. Charges were very reasonable, especially considering my circumstances of being stranded out of town. Five stars in stars and thumbs up all day long!
Great sales and staff.
Always a pleasure dealing with the sales and finance team at Hillsboro Ford. Everyone is kind and knowledgeable.
Mason and the team were excellent every step of the way. As a former Ford salesperson, no notes. Drove 130+ miles one-way to buy our new F-150.
Mason was so knowledgeable about our car and helped us find the perfect car for our family! We are beyond happy!!! He was great to work with! Would highly recommend working with him!
Mason and the team were excellent every step of the way. As a former Ford salesperson, no notes.
We worked with Mason Adams in getting our Ford F150 Lightning Flash. This dealership was the most transparent one we have contacted in this shopping process. Because we were not local to the area, they were willing to work with us over the phone and really respected our time. We value transparency and respect as consumers above all else, and they treated us as serious buyers from the get-go. Working with Mason and Hillsboro Ford made us believe that good dealerships still exist out there!
Gabby was the light to work with she assisted us in many ways and she got the job done for us thank you Gabby for all that you did.!!
I have been buying Ford for decades. Hillsboro has been the best experience. I traveled all the way from San Antonio area to purchase my f-150. Actually handled negotiations over the phone. Very transparent and fair. They did everything they said they would do. Even the finance dept was great to work with. I will be back.
Brought the 24 Bronco in for it's first oil and filter change. The service department was great got it all done in a timely manner. Thanks to all
I was very pleased with the dealership and the representative that helped me buy my carmy car. All of my questions were answered and all the options were reviewed and explained. I would definitely recommend Hillsboro Ford to anyone looking for a vehicle in this area.
Hillsboro Ford has to be one of the best Ford dealerships that I have ever worked with. From my salesman Jaime Pena, Sales Manager Micah Meazell & Finance Manager Shawn Hall; they went above and beyond making my dream come with a new Ford Bronco. I can’t express enough gratitude for them and how Hillsboro Ford took care of me. I highly recommend this Dealership to everyone including my family/friends!
Amazing experience! Got me in a ford truck! I got something even better than hoped! Gabbie was an amazing help picking the best vehicle to fit my needs and finances!
Great experience!! The service department is amazing! They always take care of anything and everything that my Bronco needs!
Everything was great
Fast, Friendly, Expedient and Affordable ! Everyone one, especially Chris and Shawn, was very patient and helpful during the entire process. We look forward to getting out on the road and tour more of this great State of Texas! Thank you. Can’t wait until we can pick up our new ‘stang!
It was a great experience! Jay was easy to work with. Straight forward and helped get me in and out of the dealership within an hour!
Happy with customer service. They provided a ride home. The drivers were really sweet. My van was ready sooner than expected. I didn’t have time to go pick up my van so they delivered it to me. Communication was easy and always provided answers to my questions. Very happy with Hillsboro Ford Service Dept.
Brett is the man to see. Exceptional Salesman. You wont be disappointed
Vehicle was delivered on time. Great service.
Fast, Friendly, Expedient and Affordable !
Went in there and saw Robert, he got me fixed up with the truck and in and out in less than an hour. Great experience will definitely be going back.
Excellent customer service! Very attentive salesman and very efficient in processing all paperwork and doing orientation and delivery of the car! Very pleased overall with their willingness to earn our business! Would recommend and purchase from them again!
Love working with Hillsboro Ford. Big shout out To the salesman, Sam and shout out to the rest of the Ford family. 100 percent recommended
Best experience at a car dealership ever
It was a fantastic experience! They made buying a no pressure easy day. The staff was friendly and I definitely would not hesitate buying from them again.
Every member of this dealership did an amazing job throughout the transaction. Im typically not a fan of car dealers but this dealership is absolutely amazing. 100 pct customer focused and no pressure or add on sales tactics. Even delivered the car to me due to weather. Wish i wasnt in my 60s so i could buy all my cars there !!
This is the cleanest and friendliest dealership ever! Came in to service my vehicle in and out oil change tire rotation and replace the battery very nice great!