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All Reviews 1,105 Google 802 DealerRater 303
I’ve visited this dealership numerous times for various reasons, including purchasing vehicles, routine service and maintenance, and repairs. I highly recommend all departments. From sales and finance to parts and service, and management, the experience was enjoyable and efficient. The sales and finance departments were clear and transparent, ensuring that my day was not wasted. The service department was accommodating and knowledgeable, taking great care of my company vehicles and personal truck. They kept me informed of the process and any necessary repairs.
Posted on Google by Justin Thomson
Extremely happy with the service department, Randy was very accommodating and knowledgeable. Taking great care of my company vehicles as well as personal truck; for all of their normal maintenance and any repairs. Keeping me well informed of the process and any needs that should be addressed.
Posted on Google by TX cutroom
Shawn helped me a lot and got me into a truck right away
Posted on Google by Abel Zavala
Last year they had the truck I needed when I was in immediate need of replacing my old one. Drove home with a brand new 2025 F350 for a decent price! Communication was great, everything came out as promised, the truck is still working great! This year, we needed to service our 2015 F150. Hillsboro Ford made sure they diagnosed it correctly and gave us accurate numbers on what it would take to repair it properly. So far it’s been working great!
Posted on Google by John Yoder
This dealership made the car buying process so easy! They were very helpful and down to earth. I worked with Shawn Hall and he gave me the best deal on my new car!! I highly recommend if you are in the market for a new vehicle.
Posted on Google by Ykenya Robertson
They are the BOMB!!!! Only place I trust
Posted on Google by Shawn Hall
Best experience at a dealership I've had. The team was amazing, good trade-in value and price on purchased Bronco.
Posted on Google by Kevin Fischer
Best car buying experience ever!
Posted on Google by Adam Dudik
Fast, Friendly, Expedient and Affordable ! Everyone one, especially Chris and Shawn, was very patient and helpful during the entire process. We look forward to getting out on the road and tour more of this great State of Texas! Thank you. Can’t wait until we can pick up our new ‘stang!
Posted on Google by Darrell Long
Great service! Mindy is the best! Mechanics did a great job!
Posted on Google by Myron Major
Easiest car buying experience. The only thing better than the service was the pricing. Dealership has excellent amenities & facility is updated. Service was prompt & courteous with a smile kind of felt like the Chick-fil-A of Ford dealerships. Everyone was courteous, polite, helpful, and on time no waiting around., our salesman Mr. Ryker took great care of us. He informed us initially of the timelines of how long we could expect to wait to view cars, test drive cars , questions about financing everything was laid out for us on arrival. I would call it the white glove treatment. The vehicle selection was impressive. From extremely well, equipped base models to top-of-the-line and better pricing than any thing closer to Dallas, or Waco for that matter . Perfect sweet spot for service , selection, and pricing. Paperwork was minimal and financing was super simple. Again, thank you Mr. Ryker, Miss Rachel and the “Hillsboro Ford” team we are fortunate to have such a refreshing Ford dealer .
Posted on Google by Sonny Junell
Absolutely fantastic car buying experience, also, I was pleased to discover that this ford dealership has been under new management for many years now . Great Job Hillsboro Ford
Posted on Google by spam box
My salesman Brett was awesome. Very kind and really did everything to make sure I got the right vehicle and a great deal. The people at Hillsboro Ford are definitely 5 stars and I would recommend them to my mama. Thank you Brett and Hillsboro for taking care of me and my family. We love our truck.
Posted on Google by Edward Palma
Outstanding, I had a low tire idiot light stay on after putting air in the tire. Tech found a nail in the tire and did a tire repair
Posted on DealerRater by archer300.ck
They gave me a better deal then I was asking for. They'll work hard for you
Posted on Google by Russell grisham
I had the low tire light come on. I put air in the tires thinking it would solve the problem. Come to find out it was a nail. They did a tire repair and it fixed.my problem.
Posted on Google by Carl Kulow
I was just driving through town and needed an oil change. Randy got me in with no appointment and I was back on the road in no time. Great Ford Store.
Posted on Google by Brad Ferrell
Just bought a truck here from Brett and Sean. Veery nice guys and made the whole process seamless and quick. Usually have bad experiences in the past but would recommend others to bring business here.
Posted on Google by Ryan Flores
I was just driving through town and needed an oil change. Randy got me in with no appointment and I was back on the road in no time. Great Ford Store.
Posted on Google by Brad Ferrell
We had an issue with our F150 we had previously purchased from Hillsboro Ford which was still under warranty for the problem we were having - so we tried reaching out to another Ford Dealership closer to home who were rude and only interested in trying to get us to upgrade to a new(er) vehicle. We decided to contact the dealership we purchased it from in hopes of better results, and we were blown away by the friendliness and professionalism of the Service Department team, in particular an employee named Randy. He was extremely genuine and was able to get our truck in for the repairs it needed and was in communication with us the whole time. Many thanks to Randy and the Services team for their great attitudes and willingness to help! It really matters.
Posted on Google by Matt Miller
Best customer service I have ever experienced from a dealership. Quick honest sales process. Everyone I dealt with was a joy and will continue to do business with them in the future.
Posted on Google by Brian Jones
Tristian was an exceptional salesman who got us through the car-buying process quickly and smoothly without ever making us feel rushed. We truly appreciate how seamless and stress-free he made the entire experience for us.
Posted on Google by Faith Garcia
Tristian was a smooth sales consultant. Was very friendly and informative. Would recommend to a family member/friend
Posted on Google by Adrian Salazar
I recently purchased a truck from Hillsboro Ford and had a great experience. Brett and Shawn were both quick and easy to work with. We agreed to numbers over the phone and I came down from Fort Worth to pick up the truck. It was ready to go when I got there. I was in and out in about 45 minutes with no surprises.
Posted on Google by Matt Blair
Great experience with sales and finance! Hillsboro Ford will be our go to for new and used vehicles now!
Posted on Google by Christie Goff
Great team at Hillsboro Ford they found me a real unique truck. Sales man was great finance guy was great. Looking forward to making them my new found dealer.
Posted on Google by Mark Henderson
Very good place to buy your next vehicle. I was impressed with the whole process.
Posted on DealerRater by David Cole
I've owned ten vehicles over the past 47 years; two are on the road today. I purchased my first Ford F-150 in January 2026. I chose Hillsboro Ford because of their strong customer focus. They work hard to ensure a positive customer experience. I had two minor warranty issues and both were resolved expediently; the first with mobile onsite service and and the second with dealership service. As an industry, Auto/Truck sales and service does not have a trustworthy reputation. My experience tells me that Hillsboro Ford works hard to build trust by offering its customers better customer service.
Posted on Google by John P
Great customer service
Posted on Google by Reed Sutton
Outstanding service on a very complicated repair process. The pricing was very fair, and Mindy's communication was outstanding. Not a fan of the 3% credit card markup, that should be included as the cost of doing business.
Posted on Google by Patrick Arnold
Took my 2020 F-350 into Hillsboro Ford because my ac went out. Talked to Randy. He got it in quickly and diagnose the problem within a day. Got me a quote and said it would be a few to get the parts in. The parts person found the parts I needed within a day! Awesome job! They only had my truck 3 days instead of the original 7 days they total me! Thank you so much Hillsboro Ford. for the hard work!
Posted on DealerRater by Sanchez
Josh was great! Got my daughter into a car late on a Saturday afternoon. Highly recommend Josh Shick. He will treat you right.
Posted on DealerRater by danm
Our experience was great. We came from Kilgore Tx. They had everything ready and waiting when we arrived. Joshua was a great salesman, and went above and beyond to make sure we were happy. Sales department was awesome, they made the paperwork fast and easy. If you want great customer service and excellent pricing this is the place for you!
Posted on Google by Michael Truitt
A friendly staff and my salesman Triston was easy to work with. He was determined to get me a deal I couldn’t turn down!!
Posted on DealerRater by Joe Russell
Buen servicio por parte de Tristán el vendedor en todo momento de la compra estuvo informando lo que hiba avanzando y lo que no también gracias.
Posted on Google by Alberto Sanchez
Atmosphere was relaxed but professional and best of all pressure free. Gabby was very knowledgeable and helpful!
Posted on DealerRater by Edtieguy
Great experience getting some brake work done on my 2020 F150.
Posted on Google by Mark Wright
Randy Kotch and the rest of the service department were terrific to work with. They went out of their was to fix my issue. Highly recommend.
Posted on Google by David O'Neill
Service was top notch… find the perfect truck was easy with Brett, and We felt like your financial manger Shawn went above and beyond to work with us and getting our interest rate where we where comfortable… from stay after closing to get the deal done, to filling her up and new wash, we where beyond happy with the service and theses 2 guys helping us.
Posted on DealerRater by amy_marsh76645
Went to get my car serviced. Happy with my service and went on to a better day
Posted on DealerRater by tiffany
Randy and David are awesome. Was able to fix my car in a timely manor
Posted on DealerRater by Consuellagerald
We went to Hillsboro Ford on a beautiful Spring morning and were quickly greeted by Chrystal as we started to walk the lot. I told her what I wanted to look at and she hustled to the office to grab the keys. Within minutes of arriving my son was getting to test drive the car he wanted. Once we got back and into the office, we quickly got down to business. Chrystal explained how they did things there, drew up an offer sheet, and after some quick back and forth, we made a deal that I was satisfied with making. In less than an hour we were in the finance office, where Rachel did a great job of explaining things, and quickly processed the paperwork. While my teenage son stated that he had no idea it would "take so long", I knew from lots of previous experience that they were very efficient and did not waste our entire Saturday, like others I have experienced in the past. I appreciated Chrystal's honesty and efficiency and the fact that she really knew the inventory on the lot and also had extensive knowledge about the cars she is selling. What I most appreciated was that she spoke to my teenage son like he was a customer, not just some kid dragged along by his dad. After they brought the car back from detailing, I caught her outside cleaning it up some more. It was not that they did a bad job, more so that she clearly just wanted it to be perfect. Talk about great customer service! When I get ready to buy a car for my wife, or buy company vehicles, Chrystal will be my first call. She is an excellent representative for a great car dealership.
Posted on Google by Blaine Furman
We went to Hillsboro Ford on a beautiful Spring morning and were quickly greeted by Chrystal as we started to walk the lot. I told her what I wanted to look at and she hustled to the office to grab the keys. Within minutes of arriving my son was getting to test drive the car he wanted. Once we got back and into the office, we quickly got down to business. Chrystal explained how they did things there, drew up an offer sheet, and after some quick back and forth, we made a deal. Within 30 minutes we were in the finance office, where Rachel did a great job of explaining things, and quickly processed the paperwork. While my teenage son stated that he had no idea it would "take so long", I knew from lots of previous experience that they were very efficient and did not waste our entire Saturday, like others I have experienced in the past. I appreciated Chrystal's honesty and efficiency and the fact that she really knew the inventory on the lot and also had extensive knowledge about the cars she is selling. What I most appreciated was that she spoke to my teenage son like he was a customer, not just some kid dragged along by his dad. After they brought the car back from detailing, I caught her outside cleaning it up some more. It was not that they did a bad job, more so that she clearly just wanted it to be perfect. Talk about great customer service! When I get ready to buy a car for my wife, or buy company vehicles, Chrystal will be my first call. She is an excellent representative for a great car dealership.
Posted on DealerRater by Blainerag
If you want transparency this is where you go (this last one was the 3rd) Tristan and angela were easy to work with and knocked it out of the park. 100 percent will be going back for ford #4 when the time comes. Definitely the best ford dealer I’ve been to in Texas
Posted on Google by levis sims
Hillsboro Ford was so easy to work with. From the time we talked over the phone that morning until I was leaving with my new Bronco that same day was seamless! When I got to the dealership, they had my Bronco clean, paperwork ready to be signed and I was walking out the door within an hour after arriving. Very nice, polite and professional people that work there! Shout out to Angela Thomson and Brett Wilt for taking such good care of me. I would definitely recommend buying a vehicle from them.
Posted on Google by Deleen Allen
Amazing experience. I was out of state and we got everything set so when I did arrive it was In and out without high pressures sales.
Posted on Google by Jason souza
Brett and the finance team were awesome to deal with in buying a new F350. No hassle, no pressure, just honest answers and a willingness to help us with anything needed to make it a smooth transaction. The service at this small town dealer is well above what we have experienced at the big city dealers! They have earned our business for the next truck we purchase.
Posted on Google by B Perry
Couldn’t have had a better experience in purchasing my Ford Bronco Sport than I had at Hillsboro Ford. Tristan was an attentive and efficient salesman. I greatly appreciate the sell and look forward to future dealings with this dealership
Posted on Google by Beverly Gerke
COULDN'T BE HAPPIER WITH THIS DEALERSHIP! Had a great experience with Gabrielle, Tristan and Shawn! I was searching for something specific in a new F250. I drove 2 hours for this specific truck and was not disappointed. The staff was courteous and profession and helped me move the process along quickly so i could get back to Cedar Park to take my wife to a hockey game. Tristan was as easy to deal with as sales people come. Did not pressure me at any point in the process. Shawn was one of the funnest finance managers that I've had the pleasure to deal with, and Gabrielle was great from the first call to end of the buying process, getting me set up with the Ford app and showing me some of the features of my new favorite truck. She has also been quick to return calls and texts with answers to my questions since my purchase. GREAT JOB!
Posted on Google by Zach Hargraves
Josh was fantastic he kept me in the loop leading up the appointment was upfront with all the car selections and heard me out on my preferences. He showed different vehicles and honestly the first one he showed me was the one I liked the most and got me in it same day. Next time I need a new car I know where I'm going.
Posted on Google by Zac Richardson
I went to several ford dealerships in my area and Hillsboro Ford was the best in all categories. My salesperson (Tristan) was extremely pleasant and helpful. I will shop this dealership again.
Posted on DealerRater by stingrayboatman (Eric)
Folks at this dealership were great. Understood my needs, and met them. Very efficient sales and financing transaction.
Posted on DealerRater by Houston Customer
Very satisfied with the work done on car and still very clean under the hood with the work they did
Posted on Google by David Lassiter
Brett was awesome did everything he had to toget me in the Mustang that I wanted they even stayed till 9:00 p.m. getting the paperwork and everything all done it was an awesome experience I will return in the future
Posted on Google by Gwen Ward
Great customer service, clean place. Great prices, highly recommended. Will definitely go back for future purchases!
Posted on DealerRater by bergerlaura03
Matt and entire staff were great to deal with! Very easy and smooth process!
Posted on Google by Jake Godfrey
Outstanding service! Very helpful, professional and courteous! We truly enjoyed this buying experience. Thank you all!
Posted on DealerRater by roysegatesville
Brett was amazing, he kept is word , and that’s what sold me and yes the price. Then we met Angela and she worked her magic, and we drove away shaking hands and smiling. I will refer friends and family to Hillsboro Ford and tell them to find the “Dynamic Duo” Thank You Again.
Posted on Google by Nathan Thompson
The best service department in the area! It’s the only place I’ve taken my car for service. It’s top notch! Would never go anywhere else!
Posted on Google by Mary Alderman
Good service starts with a good Service Manager, JoManda is perfect for that position. I think she can be trusted to get the job done correctly and efficiently. The overall atmosphere of the dealership is much better since the change. Several of my friends and I have talked about the change and now all of us are using Hillsboro Ford.
Posted on Google by J R
Today me and my family visit Hillsboro ford, the car we came for had just sold before we got here Chris made sure to listen to all of our needs and was super helpful and honest go see the Christopher Raven
Posted on Google by Andrew Albarran
Great dealer to work with, they run very efficiently and don’t waste your time! I called and talked to Brett, gave him the exact specs to a car I was trying to find and he found it within the day. Had it on its way the next morning from across the country. Very easy process, only took one phone call and about an hour inside the dealership.
Posted on Google by Justin Williams
Had a great experience buying a used F-150 at Hillsboro Ford. Brett, Shawn and the whole staff were super friendly and easy to work with - making our purchase pleasurable and worth the trip...from Houston! The truck had been thoroughly cleaned, detailed and was ready to go. The pricing was very competitive (nationwide) and the negotiations were quick and stress free. They even filled the gas tank for us! We will definitely consider them for future purchases and highly recommend them!!
Posted on Google by Mark & Lee Williams
Chrystal was great to work with. she noticed things and had things taken care of. It felt like she was an advocate for us. We had verbally agreed on a price before going to the dealership. once we got there she noticed that additional discounts were available and got the price reduced.
Posted on DealerRater by C Ranches
Process was quick and easy. Got a great truck at a great price
Posted on Google by Kevin Johnson
Picked up an F-150 today. Chris and Shawn were excellent getting everything squared away!
Posted on Google by Ethan Outcelt
Gabrielle is the absolute best sales woman! No hassle & straight forward. Great experience.
Posted on Google by Monique Villaret
We had the best experience at Hillsboro Ford! Chrystal our sales representative was very knowledgeable and helped us get into our 2025 Bronco! Finance ran smoothly and we were able to get the deal done! would recommend to family and friends!
Posted on Google by Michelle Bell
We went to several dealers in our quest to purchase our Bronco. Gabby at Hillsboro handled our purchase. She did a great job. Two weeks of ownership and we are still trilled.
Posted on DealerRater by joepalumbo117
Great dealership! My experience with Gabrielle ( sales representative) and Shawn ( finance ) was outstanding. Straight forward and to the point , no games ! I will definitely be back.
Posted on DealerRater by Scott
Went to look at a truck. Staff were helpful and straightforward with the process. Didn’t feel like I was getting played by the dealership.
Posted on Google by Ricky Greenidge
Great Dealership! My experience was amazing with Gabrielle ( Sales Representative) and ( Shawn ) in finance. They were both straight forward and honest . No hassling over the price or interest rates, just straight to the point with great pricing. This is the only place I’ll buy my Fords from now on.
Posted on Google by Scott Gardner
Excellent service. David in service went above and beyond to help me when my truck needed immediate repair.
Posted on Google by Mikel Chrysler
Gabrielle is the best! I had tried at other dealerships but they just couldn’t get it right, but Hillsboro was able to get me what I wanted.
Posted on Google by Dawn Pessa
Gabby was awesome to work with and they had the best deal in DFW area
Posted on Google by Saul Garay
Couldn't have asked for a better truck buying experience. They had the truck I needed and the price range I was looking for. I'll be back for my next Ford.
Posted on Google by SSGDINGO DINGO
We drove 2hrs just to work with Chrystal! She gave excellent customer service, answered all our questions, and made buying a new car a really easy process. Would definitely recommend her! We had the absolute best experience!!
Posted on Google by Allison
I drove over an hour to this little gem of a Ford dealership, and let me tell you—it was 100% worth every mile! In a world of big-city pushy sales tactics and rushed service, Hillsboro Ford feels like stepping back into genuine small-town hospitality. From the moment I walked in, Gabi Allen treated me like family, not just another customer. No high-pressure nonsense, just honest conversations, fair pricing, and real help finding exactly what I needed (picked up a beautiful F-150 that drives like a dream). Everyone from Gabi Allen in sales to Shawn Hall in finance were patient, knowledgeable, and truly cared about making sure I was happy. The small-town vibe shines through and that rare feeling that they’re more interested in building a relationship than making a quick sale. I’ve dealt with plenty of dealerships closer to home, but rare for one to match this level of customer service. If you’re anywhere in the area (or even a bit farther like me), do yourself a favor and make the drive. You won’t regret it—Hillsboro Ford is the real deal! Highly recommend to anyone looking for a stress-free, enjoyable car-buying experience. ⭐⭐⭐⭐⭐
Posted on Google by Carlos
Highly recommend this dealership. Although I had dealerships closer, drove 40 minutes to look at a vehicle. The process from sales to finance was so professional. The general manager honored everything that was offered. That's all you can ask for when buying a new vehicle.
Posted on Google by Emil Metroka
Started out of curiosity. My old car was in their shop being repaired. I wanted to just price another vehicle. Well I met Brett and kind of told him what I was looking for. The new ones were scary with the price. However he said he had just received some new inventory from an auction. They had one I was interested in. Price was right. Paperwork went real smooth. Now I’m a proud owner of my Ford Explorer Timberline. Drives great on ice.
Posted on Google by John Davis
Best vehicle buying experience to date. Chrystal A.K.A. (Big Steve)got us better interest rate than my Bank. She saved me a lot of money! Thanks for going the extra mile for me!
Posted on Google by Crappie-Disaster RC
Best vehicle buying experience to date. Chrystal A.K.A. (Big Steve)got us better interest rate than my Bank. She saved me a lot of money! Thanks for going the extra mile for me!
Posted on Google by R. Cagle
Chris Raven was amazing to deal with and did exactly what he said he would over the phone before we made the drive down. Great experience!!!
Posted on Google by Shane Roye
Hillsboro Ford has to be the best Ford dealership in central Texas. Gabrielle is an absolute angel and treated us with absolute professionalism and respect. In fact, I'm getting her name tattooed on me in several days and will name my first child after her (regardless of gender). That's how awesome she is. It is a shame I can only give her and Hillsboro Ford a five star rating. Five stars aren't enough, they deserve a minimum 6,294 stars. A few days prior to my visit, I stopped at another dealership in central Texas to look at what they have on their lot and trade my truck in. They offered me a rather unimpressive number and I left. After crying in the shower for a couple of days, I continued my search. I happened to be driving past Hillsboro Ford and stopped by completely unannounced. Gabrielle and her staff were quick to speak with me, offered double what the previous dealership did, had the exact thing I had been looking for, and provided me a better deal on the new vehicle. 6,924/10, I will be doing business with them again.
Posted on Google by Derek Hansen
Chris Raven was great to deal with and made the experience easy and pleasurable. I would highly recommend Chris and Hillsboro Ford.
Posted on Google by Trenton Rice
Recently purchased a 2025 Ford Bronco from Hillsboro Ford! Chris Raven was amazing! We are out of state and he kept constant communication! Listened to what we wanted and went above and beyond to secure it for us! Absolutely amazing service in and out in about an hour! 10/10 recommend Hillsboro Ford!
Posted on Google by ReyLynn Largo
Brett is really a good salesman. He answered any questions I had. He is as friendly as you can get.
Posted on DealerRater by Les
Amazing Service and speed!
Posted on Google by Tim Critchlow
Overall great experience, definitely would recommend to a friend and family
Posted on Google by Julio Villarreal
Absolutely loved doing business with this dealer especially with the gentleman named Jaime aka "J" he was so helpful, patient, and he actually did what he said he would do. I had a terrible experience trying to buy a truck from another dealership but could tell the moment I reached out- Jaime understood my frustrations, he cared enough to figure out what it'd take to hold the truck for me since I travel a lot for work. He was super upfront and honest which really made the truck buying experience fairly easy. I was hesitant with the in house-financing process, but after it was all said & done they secured me an APR lower than my credit union!! I truly feel he went above and beyond to make the entire process smooth and stress-free. It’s clear he truly cares about doing his job and taking care of customers. I really appreciate the excellent service and will definitely continue coming back to Hillsboro Ford because of employees like Jaime. Side note: Brandon in finance was a pleasure to work with too, easy to talk to, not too pushy with the extra warranty options they offer. And Jose from the service department was another pleasant experience.
Posted on Google by Denise Mock (PINK)
I worked with Brett at Hillsboro Ford to buy a new Bronco Raptor. Brett and financing did an amazing job. I was in and out quickly. Thanks Brett and team. I had a great experience.
Posted on Google by JM Simmonds
Fast, Friendly, and Professional staff. We did everything over the phone as much as possible, and they had the car ready and waiting for us to pick up, and paperwork ready to sign. Brett was easy to work with, and was very kind to my elderly parents who were purchasing the car. It was worth the 2 hour drive for us to use Hillsboro Ford!
Posted on Google by Rachel Spencer
From start to finish, Mason provided exceptional service during my Ford Mustang purchase. He was professional, transparent, and went above and beyond to make the process smooth. I’d gladly work with him again. Driving 5 hours was very worth it as he was ready to go upon our arrival!
Posted on Google by Gabriela Diaz
Staff was really courteous and helpful. Sales transaction went really smooth and easy. Both salesman were great to work with and very friendly. The showroom and bathrooms were exceptionally clean and nice overall great experience.
Posted on Google by Kevin Waits
Sam did a great job at getting me the price I wanted. Thanks for your help !
Posted on Google by Fred Barlow
Friendly, knowledgeable, no pressure. Great service
Posted on Google by Juanita Arnold
Hillsboro Ford has always treated me well in both sales and service. Both departments are outstanding and keep me coming back.
Posted on Google by PO’d Patriot
The entire service department was so lovely and Randy went above nad beyond to help us in a tight spot. I definitely recommend Hillsboro Ford... We are located in Dallas, but I happen to have issues with my F-250 while traveling through Hillsboro and I am so grateful that I was "stranded" there and not in another city! 5 Stars!!!
Posted on Google by Allie Dunklin
One of my cells on my battery went bad and stranded me at the Buckie’s on I 35 in Hillsboro. A quick call to Hillsboro Ford Was all that was needed. 15 minutes later, a battery attendant pulled up swapped out my battery and I was on my way. Charges were very reasonable, especially considering my circumstances of being stranded out of town. Five stars in stars and thumbs up all day long!
Posted on Google by Jimmy Smith
Great sales and staff.
Posted on Google by Jesse Copeland
I’ve visited this dealership numerous times for various reasons, including purchasing vehicles, routine service and maintenance, and repairs. I highly recommend all departments. From sales and finance to parts and service, and management, the experience was enjoyable and efficient. The sales and finance departments were clear and transparent, ensuring that my day was not wasted. The service department was accommodating and knowledgeable, taking great care of my company vehicles and personal truck. They kept me informed of the process and any necessary repairs.
Posted on Google by Justin Thomson
Extremely happy with the service department, Randy was very accommodating and knowledgeable. Taking great care of my company vehicles as well as personal truck; for all of their normal maintenance and any repairs. Keeping me well informed of the process and any needs that should be addressed.
Posted on Google by TX cutroom
Shawn helped me a lot and got me into a truck right away
Posted on Google by Abel Zavala
Last year they had the truck I needed when I was in immediate need of replacing my old one. Drove home with a brand new 2025 F350 for a decent price! Communication was great, everything came out as promised, the truck is still working great! This year, we needed to service our 2015 F150. Hillsboro Ford made sure they diagnosed it correctly and gave us accurate numbers on what it would take to repair it properly. So far it’s been working great!
Posted on Google by John Yoder
This dealership made the car buying process so easy! They were very helpful and down to earth. I worked with Shawn Hall and he gave me the best deal on my new car!! I highly recommend if you are in the market for a new vehicle.
Posted on Google by Ykenya Robertson
They are the BOMB!!!! Only place I trust
Posted on Google by Shawn Hall
Best experience at a dealership I've had. The team was amazing, good trade-in value and price on purchased Bronco.
Posted on Google by Kevin Fischer
Best car buying experience ever!
Posted on Google by Adam Dudik
Fast, Friendly, Expedient and Affordable ! Everyone one, especially Chris and Shawn, was very patient and helpful during the entire process. We look forward to getting out on the road and tour more of this great State of Texas! Thank you. Can’t wait until we can pick up our new ‘stang!
Posted on Google by Darrell Long
Great service! Mindy is the best! Mechanics did a great job!
Posted on Google by Myron Major
Easiest car buying experience. The only thing better than the service was the pricing. Dealership has excellent amenities & facility is updated. Service was prompt & courteous with a smile kind of felt like the Chick-fil-A of Ford dealerships. Everyone was courteous, polite, helpful, and on time no waiting around., our salesman Mr. Ryker took great care of us. He informed us initially of the timelines of how long we could expect to wait to view cars, test drive cars , questions about financing everything was laid out for us on arrival. I would call it the white glove treatment. The vehicle selection was impressive. From extremely well, equipped base models to top-of-the-line and better pricing than any thing closer to Dallas, or Waco for that matter . Perfect sweet spot for service , selection, and pricing. Paperwork was minimal and financing was super simple. Again, thank you Mr. Ryker, Miss Rachel and the “Hillsboro Ford” team we are fortunate to have such a refreshing Ford dealer .
Posted on Google by Sonny Junell
Absolutely fantastic car buying experience, also, I was pleased to discover that this ford dealership has been under new management for many years now . Great Job Hillsboro Ford
Posted on Google by spam box
My salesman Brett was awesome. Very kind and really did everything to make sure I got the right vehicle and a great deal. The people at Hillsboro Ford are definitely 5 stars and I would recommend them to my mama. Thank you Brett and Hillsboro for taking care of me and my family. We love our truck.
Posted on Google by Edward Palma
They gave me a better deal then I was asking for. They'll work hard for you
Posted on Google by Russell grisham
I had the low tire light come on. I put air in the tires thinking it would solve the problem. Come to find out it was a nail. They did a tire repair and it fixed.my problem.
Posted on Google by Carl Kulow
I was just driving through town and needed an oil change. Randy got me in with no appointment and I was back on the road in no time. Great Ford Store.
Posted on Google by Brad Ferrell
Just bought a truck here from Brett and Sean. Veery nice guys and made the whole process seamless and quick. Usually have bad experiences in the past but would recommend others to bring business here.
Posted on Google by Ryan Flores
I was just driving through town and needed an oil change. Randy got me in with no appointment and I was back on the road in no time. Great Ford Store.
Posted on Google by Brad Ferrell
We had an issue with our F150 we had previously purchased from Hillsboro Ford which was still under warranty for the problem we were having - so we tried reaching out to another Ford Dealership closer to home who were rude and only interested in trying to get us to upgrade to a new(er) vehicle. We decided to contact the dealership we purchased it from in hopes of better results, and we were blown away by the friendliness and professionalism of the Service Department team, in particular an employee named Randy. He was extremely genuine and was able to get our truck in for the repairs it needed and was in communication with us the whole time. Many thanks to Randy and the Services team for their great attitudes and willingness to help! It really matters.
Posted on Google by Matt Miller
Best customer service I have ever experienced from a dealership. Quick honest sales process. Everyone I dealt with was a joy and will continue to do business with them in the future.
Posted on Google by Brian Jones
Tristian was an exceptional salesman who got us through the car-buying process quickly and smoothly without ever making us feel rushed. We truly appreciate how seamless and stress-free he made the entire experience for us.
Posted on Google by Faith Garcia
Tristian was a smooth sales consultant. Was very friendly and informative. Would recommend to a family member/friend
Posted on Google by Adrian Salazar
I recently purchased a truck from Hillsboro Ford and had a great experience. Brett and Shawn were both quick and easy to work with. We agreed to numbers over the phone and I came down from Fort Worth to pick up the truck. It was ready to go when I got there. I was in and out in about 45 minutes with no surprises.
Posted on Google by Matt Blair
Great experience with sales and finance! Hillsboro Ford will be our go to for new and used vehicles now!
Posted on Google by Christie Goff
Great team at Hillsboro Ford they found me a real unique truck. Sales man was great finance guy was great. Looking forward to making them my new found dealer.
Posted on Google by Mark Henderson
I've owned ten vehicles over the past 47 years; two are on the road today. I purchased my first Ford F-150 in January 2026. I chose Hillsboro Ford because of their strong customer focus. They work hard to ensure a positive customer experience. I had two minor warranty issues and both were resolved expediently; the first with mobile onsite service and and the second with dealership service. As an industry, Auto/Truck sales and service does not have a trustworthy reputation. My experience tells me that Hillsboro Ford works hard to build trust by offering its customers better customer service.
Posted on Google by John P
Great customer service
Posted on Google by Reed Sutton
Outstanding service on a very complicated repair process. The pricing was very fair, and Mindy's communication was outstanding. Not a fan of the 3% credit card markup, that should be included as the cost of doing business.
Posted on Google by Patrick Arnold
Our experience was great. We came from Kilgore Tx. They had everything ready and waiting when we arrived. Joshua was a great salesman, and went above and beyond to make sure we were happy. Sales department was awesome, they made the paperwork fast and easy. If you want great customer service and excellent pricing this is the place for you!
Posted on Google by Michael Truitt
Buen servicio por parte de Tristán el vendedor en todo momento de la compra estuvo informando lo que hiba avanzando y lo que no también gracias.
Posted on Google by Alberto Sanchez
Great experience getting some brake work done on my 2020 F150.
Posted on Google by Mark Wright
Randy Kotch and the rest of the service department were terrific to work with. They went out of their was to fix my issue. Highly recommend.
Posted on Google by David O'Neill
We went to Hillsboro Ford on a beautiful Spring morning and were quickly greeted by Chrystal as we started to walk the lot. I told her what I wanted to look at and she hustled to the office to grab the keys. Within minutes of arriving my son was getting to test drive the car he wanted. Once we got back and into the office, we quickly got down to business. Chrystal explained how they did things there, drew up an offer sheet, and after some quick back and forth, we made a deal that I was satisfied with making. In less than an hour we were in the finance office, where Rachel did a great job of explaining things, and quickly processed the paperwork. While my teenage son stated that he had no idea it would "take so long", I knew from lots of previous experience that they were very efficient and did not waste our entire Saturday, like others I have experienced in the past. I appreciated Chrystal's honesty and efficiency and the fact that she really knew the inventory on the lot and also had extensive knowledge about the cars she is selling. What I most appreciated was that she spoke to my teenage son like he was a customer, not just some kid dragged along by his dad. After they brought the car back from detailing, I caught her outside cleaning it up some more. It was not that they did a bad job, more so that she clearly just wanted it to be perfect. Talk about great customer service! When I get ready to buy a car for my wife, or buy company vehicles, Chrystal will be my first call. She is an excellent representative for a great car dealership.
Posted on Google by Blaine Furman
If you want transparency this is where you go (this last one was the 3rd) Tristan and angela were easy to work with and knocked it out of the park. 100 percent will be going back for ford #4 when the time comes. Definitely the best ford dealer I’ve been to in Texas
Posted on Google by levis sims
Hillsboro Ford was so easy to work with. From the time we talked over the phone that morning until I was leaving with my new Bronco that same day was seamless! When I got to the dealership, they had my Bronco clean, paperwork ready to be signed and I was walking out the door within an hour after arriving. Very nice, polite and professional people that work there! Shout out to Angela Thomson and Brett Wilt for taking such good care of me. I would definitely recommend buying a vehicle from them.
Posted on Google by Deleen Allen
Amazing experience. I was out of state and we got everything set so when I did arrive it was In and out without high pressures sales.
Posted on Google by Jason souza
Brett and the finance team were awesome to deal with in buying a new F350. No hassle, no pressure, just honest answers and a willingness to help us with anything needed to make it a smooth transaction. The service at this small town dealer is well above what we have experienced at the big city dealers! They have earned our business for the next truck we purchase.
Posted on Google by B Perry
Couldn’t have had a better experience in purchasing my Ford Bronco Sport than I had at Hillsboro Ford. Tristan was an attentive and efficient salesman. I greatly appreciate the sell and look forward to future dealings with this dealership
Posted on Google by Beverly Gerke
COULDN'T BE HAPPIER WITH THIS DEALERSHIP! Had a great experience with Gabrielle, Tristan and Shawn! I was searching for something specific in a new F250. I drove 2 hours for this specific truck and was not disappointed. The staff was courteous and profession and helped me move the process along quickly so i could get back to Cedar Park to take my wife to a hockey game. Tristan was as easy to deal with as sales people come. Did not pressure me at any point in the process. Shawn was one of the funnest finance managers that I've had the pleasure to deal with, and Gabrielle was great from the first call to end of the buying process, getting me set up with the Ford app and showing me some of the features of my new favorite truck. She has also been quick to return calls and texts with answers to my questions since my purchase. GREAT JOB!
Posted on Google by Zach Hargraves
Josh was fantastic he kept me in the loop leading up the appointment was upfront with all the car selections and heard me out on my preferences. He showed different vehicles and honestly the first one he showed me was the one I liked the most and got me in it same day. Next time I need a new car I know where I'm going.
Posted on Google by Zac Richardson
Very satisfied with the work done on car and still very clean under the hood with the work they did
Posted on Google by David Lassiter
Brett was awesome did everything he had to toget me in the Mustang that I wanted they even stayed till 9:00 p.m. getting the paperwork and everything all done it was an awesome experience I will return in the future
Posted on Google by Gwen Ward
Matt and entire staff were great to deal with! Very easy and smooth process!
Posted on Google by Jake Godfrey
Brett was amazing, he kept is word , and that’s what sold me and yes the price. Then we met Angela and she worked her magic, and we drove away shaking hands and smiling. I will refer friends and family to Hillsboro Ford and tell them to find the “Dynamic Duo” Thank You Again.
Posted on Google by Nathan Thompson
The best service department in the area! It’s the only place I’ve taken my car for service. It’s top notch! Would never go anywhere else!
Posted on Google by Mary Alderman
Good service starts with a good Service Manager, JoManda is perfect for that position. I think she can be trusted to get the job done correctly and efficiently. The overall atmosphere of the dealership is much better since the change. Several of my friends and I have talked about the change and now all of us are using Hillsboro Ford.
Posted on Google by J R
Today me and my family visit Hillsboro ford, the car we came for had just sold before we got here Chris made sure to listen to all of our needs and was super helpful and honest go see the Christopher Raven
Posted on Google by Andrew Albarran
Great dealer to work with, they run very efficiently and don’t waste your time! I called and talked to Brett, gave him the exact specs to a car I was trying to find and he found it within the day. Had it on its way the next morning from across the country. Very easy process, only took one phone call and about an hour inside the dealership.
Posted on Google by Justin Williams
Had a great experience buying a used F-150 at Hillsboro Ford. Brett, Shawn and the whole staff were super friendly and easy to work with - making our purchase pleasurable and worth the trip...from Houston! The truck had been thoroughly cleaned, detailed and was ready to go. The pricing was very competitive (nationwide) and the negotiations were quick and stress free. They even filled the gas tank for us! We will definitely consider them for future purchases and highly recommend them!!
Posted on Google by Mark & Lee Williams
Process was quick and easy. Got a great truck at a great price
Posted on Google by Kevin Johnson
Picked up an F-150 today. Chris and Shawn were excellent getting everything squared away!
Posted on Google by Ethan Outcelt
Gabrielle is the absolute best sales woman! No hassle & straight forward. Great experience.
Posted on Google by Monique Villaret
We had the best experience at Hillsboro Ford! Chrystal our sales representative was very knowledgeable and helped us get into our 2025 Bronco! Finance ran smoothly and we were able to get the deal done! would recommend to family and friends!
Posted on Google by Michelle Bell
Went to look at a truck. Staff were helpful and straightforward with the process. Didn’t feel like I was getting played by the dealership.
Posted on Google by Ricky Greenidge
Great Dealership! My experience was amazing with Gabrielle ( Sales Representative) and ( Shawn ) in finance. They were both straight forward and honest . No hassling over the price or interest rates, just straight to the point with great pricing. This is the only place I’ll buy my Fords from now on.
Posted on Google by Scott Gardner
Excellent service. David in service went above and beyond to help me when my truck needed immediate repair.
Posted on Google by Mikel Chrysler
Gabrielle is the best! I had tried at other dealerships but they just couldn’t get it right, but Hillsboro was able to get me what I wanted.
Posted on Google by Dawn Pessa
Gabby was awesome to work with and they had the best deal in DFW area
Posted on Google by Saul Garay
Couldn't have asked for a better truck buying experience. They had the truck I needed and the price range I was looking for. I'll be back for my next Ford.
Posted on Google by SSGDINGO DINGO
We drove 2hrs just to work with Chrystal! She gave excellent customer service, answered all our questions, and made buying a new car a really easy process. Would definitely recommend her! We had the absolute best experience!!
Posted on Google by Allison
I drove over an hour to this little gem of a Ford dealership, and let me tell you—it was 100% worth every mile! In a world of big-city pushy sales tactics and rushed service, Hillsboro Ford feels like stepping back into genuine small-town hospitality. From the moment I walked in, Gabi Allen treated me like family, not just another customer. No high-pressure nonsense, just honest conversations, fair pricing, and real help finding exactly what I needed (picked up a beautiful F-150 that drives like a dream). Everyone from Gabi Allen in sales to Shawn Hall in finance were patient, knowledgeable, and truly cared about making sure I was happy. The small-town vibe shines through and that rare feeling that they’re more interested in building a relationship than making a quick sale. I’ve dealt with plenty of dealerships closer to home, but rare for one to match this level of customer service. If you’re anywhere in the area (or even a bit farther like me), do yourself a favor and make the drive. You won’t regret it—Hillsboro Ford is the real deal! Highly recommend to anyone looking for a stress-free, enjoyable car-buying experience. ⭐⭐⭐⭐⭐
Posted on Google by Carlos
Highly recommend this dealership. Although I had dealerships closer, drove 40 minutes to look at a vehicle. The process from sales to finance was so professional. The general manager honored everything that was offered. That's all you can ask for when buying a new vehicle.
Posted on Google by Emil Metroka
Started out of curiosity. My old car was in their shop being repaired. I wanted to just price another vehicle. Well I met Brett and kind of told him what I was looking for. The new ones were scary with the price. However he said he had just received some new inventory from an auction. They had one I was interested in. Price was right. Paperwork went real smooth. Now I’m a proud owner of my Ford Explorer Timberline. Drives great on ice.
Posted on Google by John Davis
Best vehicle buying experience to date. Chrystal A.K.A. (Big Steve)got us better interest rate than my Bank. She saved me a lot of money! Thanks for going the extra mile for me!
Posted on Google by Crappie-Disaster RC
Best vehicle buying experience to date. Chrystal A.K.A. (Big Steve)got us better interest rate than my Bank. She saved me a lot of money! Thanks for going the extra mile for me!
Posted on Google by R. Cagle
Chris Raven was amazing to deal with and did exactly what he said he would over the phone before we made the drive down. Great experience!!!
Posted on Google by Shane Roye
Hillsboro Ford has to be the best Ford dealership in central Texas. Gabrielle is an absolute angel and treated us with absolute professionalism and respect. In fact, I'm getting her name tattooed on me in several days and will name my first child after her (regardless of gender). That's how awesome she is. It is a shame I can only give her and Hillsboro Ford a five star rating. Five stars aren't enough, they deserve a minimum 6,294 stars. A few days prior to my visit, I stopped at another dealership in central Texas to look at what they have on their lot and trade my truck in. They offered me a rather unimpressive number and I left. After crying in the shower for a couple of days, I continued my search. I happened to be driving past Hillsboro Ford and stopped by completely unannounced. Gabrielle and her staff were quick to speak with me, offered double what the previous dealership did, had the exact thing I had been looking for, and provided me a better deal on the new vehicle. 6,924/10, I will be doing business with them again.
Posted on Google by Derek Hansen
Chris Raven was great to deal with and made the experience easy and pleasurable. I would highly recommend Chris and Hillsboro Ford.
Posted on Google by Trenton Rice
Recently purchased a 2025 Ford Bronco from Hillsboro Ford! Chris Raven was amazing! We are out of state and he kept constant communication! Listened to what we wanted and went above and beyond to secure it for us! Absolutely amazing service in and out in about an hour! 10/10 recommend Hillsboro Ford!
Posted on Google by ReyLynn Largo
Amazing Service and speed!
Posted on Google by Tim Critchlow
Overall great experience, definitely would recommend to a friend and family
Posted on Google by Julio Villarreal
Absolutely loved doing business with this dealer especially with the gentleman named Jaime aka "J" he was so helpful, patient, and he actually did what he said he would do. I had a terrible experience trying to buy a truck from another dealership but could tell the moment I reached out- Jaime understood my frustrations, he cared enough to figure out what it'd take to hold the truck for me since I travel a lot for work. He was super upfront and honest which really made the truck buying experience fairly easy. I was hesitant with the in house-financing process, but after it was all said & done they secured me an APR lower than my credit union!! I truly feel he went above and beyond to make the entire process smooth and stress-free. It’s clear he truly cares about doing his job and taking care of customers. I really appreciate the excellent service and will definitely continue coming back to Hillsboro Ford because of employees like Jaime. Side note: Brandon in finance was a pleasure to work with too, easy to talk to, not too pushy with the extra warranty options they offer. And Jose from the service department was another pleasant experience.
Posted on Google by Denise Mock (PINK)
I worked with Brett at Hillsboro Ford to buy a new Bronco Raptor. Brett and financing did an amazing job. I was in and out quickly. Thanks Brett and team. I had a great experience.
Posted on Google by JM Simmonds
Fast, Friendly, and Professional staff. We did everything over the phone as much as possible, and they had the car ready and waiting for us to pick up, and paperwork ready to sign. Brett was easy to work with, and was very kind to my elderly parents who were purchasing the car. It was worth the 2 hour drive for us to use Hillsboro Ford!
Posted on Google by Rachel Spencer
From start to finish, Mason provided exceptional service during my Ford Mustang purchase. He was professional, transparent, and went above and beyond to make the process smooth. I’d gladly work with him again. Driving 5 hours was very worth it as he was ready to go upon our arrival!
Posted on Google by Gabriela Diaz
Staff was really courteous and helpful. Sales transaction went really smooth and easy. Both salesman were great to work with and very friendly. The showroom and bathrooms were exceptionally clean and nice overall great experience.
Posted on Google by Kevin Waits
Sam did a great job at getting me the price I wanted. Thanks for your help !
Posted on Google by Fred Barlow
Friendly, knowledgeable, no pressure. Great service
Posted on Google by Juanita Arnold
Hillsboro Ford has always treated me well in both sales and service. Both departments are outstanding and keep me coming back.
Posted on Google by PO’d Patriot
The entire service department was so lovely and Randy went above nad beyond to help us in a tight spot. I definitely recommend Hillsboro Ford... We are located in Dallas, but I happen to have issues with my F-250 while traveling through Hillsboro and I am so grateful that I was "stranded" there and not in another city! 5 Stars!!!
Posted on Google by Allie Dunklin
One of my cells on my battery went bad and stranded me at the Buckie’s on I 35 in Hillsboro. A quick call to Hillsboro Ford Was all that was needed. 15 minutes later, a battery attendant pulled up swapped out my battery and I was on my way. Charges were very reasonable, especially considering my circumstances of being stranded out of town. Five stars in stars and thumbs up all day long!
Posted on Google by Jimmy Smith
Great sales and staff.
Posted on Google by Jesse Copeland
Always a pleasure dealing with the sales and finance team at Hillsboro Ford. Everyone is kind and knowledgeable.
Posted on Google by Dana Wiggins
Mason and the team were excellent every step of the way. As a former Ford salesperson, no notes. Drove 130+ miles one-way to buy our new F-150.
Posted on Google by Mischa Baeza
Mason was so knowledgeable about our car and helped us find the perfect car for our family! We are beyond happy!!! He was great to work with! Would highly recommend working with him!
Posted on Google by Lindsay Doyle
Mason and the team were excellent every step of the way. As a former Ford salesperson, no notes.
Posted on Google by Mischa Baeza
We worked with Mason Adams in getting our Ford F150 Lightning Flash. This dealership was the most transparent one we have contacted in this shopping process. Because we were not local to the area, they were willing to work with us over the phone and really respected our time. We value transparency and respect as consumers above all else, and they treated us as serious buyers from the get-go. Working with Mason and Hillsboro Ford made us believe that good dealerships still exist out there!
Posted on Google by Shelly Leung
Gabby was the light to work with she assisted us in many ways and she got the job done for us thank you Gabby for all that you did.!!
Posted on Google by Albert Reed
I have been buying Ford for decades. Hillsboro has been the best experience. I traveled all the way from San Antonio area to purchase my f-150. Actually handled negotiations over the phone. Very transparent and fair. They did everything they said they would do. Even the finance dept was great to work with. I will be back.
Posted on Google by Steve R
Brought the 24 Bronco in for it's first oil and filter change. The service department was great got it all done in a timely manner. Thanks to all
Posted on Google by Pam McGraw
I was very pleased with the dealership and the representative that helped me buy my carmy car. All of my questions were answered and all the options were reviewed and explained. I would definitely recommend Hillsboro Ford to anyone looking for a vehicle in this area.
Posted on Google by Lisa Von Borstel
Hillsboro Ford has to be one of the best Ford dealerships that I have ever worked with. From my salesman Jaime Pena, Sales Manager Micah Meazell & Finance Manager Shawn Hall; they went above and beyond making my dream come with a new Ford Bronco. I can’t express enough gratitude for them and how Hillsboro Ford took care of me. I highly recommend this Dealership to everyone including my family/friends!
Posted on Google by Kristin Hoggard
Amazing experience! Got me in a ford truck! I got something even better than hoped! Gabbie was an amazing help picking the best vehicle to fit my needs and finances!
Posted on Google by Hannah Brooks
Great experience!! The service department is amazing! They always take care of anything and everything that my Bronco needs!
Posted on Google by Bonnie Beam
Everything was great
Posted on Google by Carl Cooper
Fast, Friendly, Expedient and Affordable ! Everyone one, especially Chris and Shawn, was very patient and helpful during the entire process. We look forward to getting out on the road and tour more of this great State of Texas! Thank you. Can’t wait until we can pick up our new ‘stang!
Posted on Google by Darrell Long
It was a great experience! Jay was easy to work with. Straight forward and helped get me in and out of the dealership within an hour!
Posted on Google by Jon pendergrass
Happy with customer service. They provided a ride home. The drivers were really sweet. My van was ready sooner than expected. I didn’t have time to go pick up my van so they delivered it to me. Communication was easy and always provided answers to my questions. Very happy with Hillsboro Ford Service Dept.
Posted on Google by Elena Alvarez
Brett is the man to see. Exceptional Salesman. You wont be disappointed
Posted on Google by James Lenamond
Vehicle was delivered on time. Great service.
Posted on Google by Tom Truttmann
I was pulling a trailer and blew a front bearing. The service department saved me and got me back on the road! Thanks so much for helping a rancher out guys.
Posted on DealerRater by Webb Cattle Company
Hillsboro Ford is the only dealership for me, they always take care of my needs. always quick and fast kind and friendly people.
Posted on DealerRater by JOSE87
Everyone was so kind! Very professional environment and really know what they are doing. From the service technicians to the managers they never cease to amaze me with knowledge and kindness! Will definitely be a loyal customer at Hillsboro Ford!
Posted on DealerRater by Legend
Great salesmanship and great service! This is my 2nd purchase from them! Everything was smooth and easy!
Posted on DealerRater by B_Beam24
They were very friendly and took care of my vehicle and got me out in record time!! Very helpful
Posted on DealerRater by SMELDA44
Service was fast and friendly! Also put me in a loaner without me even asking.
Posted on DealerRater by andrea.davis06
Randy Kotch provided the BEST service I have ever received. When my car and my sisters car both needed service at the same time, Randy made sure I had a loaner car to drive. Randy promptly ordered parts for both cars and got them back in working order asap. I appreciate Randy’s professionalism and exceptional service.
Posted on DealerRater by Lcrouch
Randy is the best adviser ever, I would not trust my vehicle with anyone else.
Posted on DealerRater by RANDYKOTCH
I have been a customer of the Ford Dealership in Hillsboro, Texas for over 20 years. When Cole Ford sold to Hillsboro Ford I was skeptical that the personnel and service would be as good. I was so grateful when I purchased my 2018 Edge and dealt with the salesman that went over and beyond the average person would to insure I got exactly what I wanted and needed. All subsequent visits for service have been outstanding because of David, Mindy, Tommy, Chris, Randy, and JoManda. I would recommend Hillsboro Ford any day of the week!
Posted on DealerRater by DJBCRAWFORD75
Polite, caring, helpful, timely, came to my home because I did not have a key. Programmed a new fob and now I am all set,,!
Posted on DealerRater by pwilgis
Quality work completed by a quality staff within a reasonable amount of time. I’m a repeat customer.
Posted on DealerRater by txdarren
Every time I have had service done at Hillsboro Ford the experience has been wonderful. I really appreciate your entire staff. Thanks so much for taking such excellent care of my truck.
Posted on DealerRater by judy.day
I was not happy that I was approved by Ford Motor Company and then they shopped financing for me from other banks which had a higher interest rate and would have cost me 10K more.
Posted on DealerRater by shazard82
Always accommodating! The service people listen to my needs and work with my time frame.
Posted on DealerRater by peoria2017
Took my F-250 in for an oil change and service at my appointment time slot, They immediately took it in and did my requested service in a timely matter.
Posted on DealerRater by artiscs_F-250
Hillsboro Ford took excellent care of us while we had to wait several months for a part recall to arrive. They communicated perfectly through the entire process with exceptional focus on customer care.
Posted on DealerRater by TCHEEK0
My first time going to this dealership but will definitely be back. Everyone was so welcoming, honest, and cared about helping me
Posted on DealerRater by ashaross
Angela got us a great trade in and a great deal on a new car for my wife. AWESOME EXPERIENCE ALL AROUND THANKS ANGELA
Posted on DealerRater by KLINECHRISA
Very nice people to deal with and how willing they were to help and explain the process.
Posted on DealerRater by ibreenie2
Hillsboro Ford and their staff were very gracious and professional. They got me an estimate for the repair work and had the car repaired. After the repair they made arrangements to deliver the car to my residence. Outstanding customer service. I will only use Hillsborough Ford in the future.
Posted on DealerRater by david@griffinrx.com
Dealership staff was friendly, and very helpfull. Will definantly be recomending them to anyone looking to purchase a vehicle. Overall experience was 10/10!!
Posted on DealerRater by OSCARB1986
Randy was very polite and professional. He was quick to get my vehicle in to the dealership.
Posted on DealerRater by bigal0176645
The service is always exceptional and friendly. From David to April to Allen, the entire crew works tirelessly to make sure your needs are met in a timely and efficient manner.
Posted on DealerRater by RWILLIAMS195
Jomanda is great she treated me with the most respect. I will definitely be coming back here for my next service
Posted on DealerRater by ROBINJR33
Incredible service. We had a brand new Lincoln from Grapevine that blew a hose on our way to Waco…like literally brand new. It had less than 150 miles on it. We pulled in on Saturday at 4pm, gave the guys my keys to My brand new vehicle, he took my name, and then took charge. Randy was amazing and got everything put back together quickly. I’m thankful that Hillsboro Ford was in the right place at the right time for us.
Posted on DealerRater by JULEEP
Always friendly. Good people in service & in office. I like I can get in when I need to be able to get work done.
Posted on DealerRater by fowlerh20
The customer service is great and the work was done in a timely manner. The staff at Hillsboro Ford are outstanding.
Posted on DealerRater by clements.michael57
Hillsboro Ford has taken pretty good care of my truck for routine maintenance and repairs related to check engine lights since the original dealership, Zeck Ford in Itasca, shut down within a year of the purchase of the truck.
Posted on DealerRater by TEXASPRINCESS78
Great overall experience! Fritz and Shane were both very friendly and easy to work with on the purchase. The entire process (negotiation, trade, paperwork) was very smooth. I'll definitely be working with Hillsboro Ford and Fritz/Shane on my next vehicle purchase. Highly recommended!
Posted on DealerRater by schneider.ryan
I have no complaints everything was good and thank you for your service thank you for your text
Posted on DealerRater by BILLYBELL7704
I’ve tried many other dealerships with less than satisfactory results . When I went to Hillsboro Ford I was treated kindly, all my questions were answered and trust was formed . They are great! I recommend them to everyone I know.
Posted on DealerRater by sully0411
It has been a great experience dealing with Hillsboro Ford from starting with the salesman , to dealing with the service department. Hillsboro Ford is the only local Ford dealer that actually gives loaner vehicles when your car is being serviced if needed . Great Experience !
Posted on DealerRater by revans9295
Service manager very friendly and efficient. Wait time was very short. Will be back soon.
Posted on DealerRater by DBSUSTALA
Got the work done in good time and with no problems. Every body was polite and not rushed.
Posted on DealerRater by CBSEALE
They are always friendly and work with you. They are willing to go the extra mile to meet your needs.
Posted on DealerRater by CJAY1
Thank You Hillsboro Ford for taking care of the Hudson family… We appreciate you very much…
Posted on DealerRater by jnt5
The unofficial standard for what the buying experience should be like across the industry. I will pay more and have my new trucks shipped coast to coast before I take my business elsewhere.
Posted on DealerRater by blake38
Great customer service and was able to help me today to check my battery and install a new one.
Posted on DealerRater by lamccoy1955
Great Dealership and great people to work with. Great customer service skills will be back
Posted on DealerRater by justin1972
Everyone at Hillsboro Ford is always helpful and friendly. I really appreciate them getting me back on the road quickly and efficiently!
Posted on DealerRater by TAYLOR.DUDIK
Very helpful! I ove the mobile option as it saved me time, energy and money!
Posted on DealerRater by c_kjackson
Friendly and courteous, prompt with oil change and tire rotation. Waiting area was clean, comfortable and set up so I could work on laptop while waiting.
Posted on DealerRater by SFARQUHARE2010
Everyone at Hillsboro Ford has been very personal, and professional. I recommend Hillsboro Ford to all of my family and friends.
Posted on DealerRater by TOMMY51
These folks have always treated me fairly. Some of what they told me was hard to swallow, but they were honest. I like the chill nature of the people, as opposed to dealerships in the metroplex who are abrupt, in a hurry, and aren’t particularly polite.
Posted on DealerRater by Wadoodle
Micah was very knowledgeable. good experience with Micah. He was very helpful and patient with explaining the Ford Sync to me.
Posted on DealerRater by ABSHINE
No hassle, very professional , friendly service and no pressure! Got the deal we wanted and very happy customer!
Posted on DealerRater by gclove
My buying experience at Hillsboro Ford was the best I’ve had. From my salesman Shane Cook to the others folks I interacted with it, I just couldn’t say more about pleased I was.
Posted on DealerRater by roogle9
Service Representative was friendly courteous and contacted me with an accurate estimate on the original service request and suggested repairs.
Posted on DealerRater by jamesnolen
The dealer came to my home and picked up my vehicle. They performed the duties I needed and returned the vehicle to my home same day.
Posted on DealerRater by Rdw
Hillsboro Ford is the best in our area, all brands, and is rapidly growing. Some of the best technicians I’ve seen.
Posted on DealerRater by aswayze45
They treat me nice they do the job well I appreciate that that why I keep coming back
Posted on DealerRater by kazelgatica
Great service writer. She was very knowledgeable and very professional. The drop off was easy and they even delivered the car back to my house
Posted on DealerRater by DRNOWLIN57
Very good service department at Hillsboro Ford. Randy did a great job scheduling and getting me in and out. The final bill was reasonable for flushing and replacing my F150 transmission fluid. Great Job.
Posted on DealerRater by Raptor
Worked with me to get all my question answered before showing up. The buying process was very smooth with no surprises..
Posted on DealerRater by Larry
Everything was done before our arrival. . car was detailed and out front of the dealership!! She was Great.. very organized and professional!! Perfect mix of business and fun!! Love her and 100 percent recommend them!!!!!
Posted on DealerRater by Stevenp80
Very good buying experience. Jeff was professional and very focused on helping us find the right truck.
Posted on DealerRater by Shirley
Hillsboro Ford is a great dealership to do business with. I have never bought a vehicle from them , but the service and parts department are great. I’m sure the sales department is top notch also.
Posted on DealerRater by johnmacbell2
Micah was so easy work with! No pressure, no hassles, questions answered promptly, down-to-earth business folks.
Posted on DealerRater by IVYDEBG
Exceptional friendly service that is consistent every time I enter the doors. The service front desk folks will go the extra mile to make sure I have a good experience.
Posted on DealerRater by Scotty63
Very attentive! Understanding. They handle what needs to be done without hesitation. Will recommend to others
Posted on DealerRater by ALVAAJIMENEZ
Excellent customer service and the sales staff is wonderful. No high pressure sales tactics. Highly recommend.
Posted on DealerRater by JennM
Service was great! In and out in timely manor! Friendly staff and very accommodating! Thank you!
Posted on DealerRater by mishellehermann
Very nice people, they were running a little behind but explained everything so you could understand.
Posted on DealerRater by Todd
A young man named Victor Figueroa Health does and he was amazing everyone at the dealership was amazing
Posted on DealerRater by randy-sherrill
Randy was amazing, knowledgeable and helpful in service and delivery. He went above and beyond helping us with getting our son’s car back on the road!
Posted on DealerRater by B. E.
Contacted about a new extended warranty and during inspection of vehicle found oil cover was leaking. Fixed problem in very timely manner and processed new warranty in a professional manner. Everybody was extremely nice, knowledgeable and professional. Thank you
Posted on DealerRater by Caarnold56
David always takes care of my vehicle and is considering my time. Only place I take my vehicle…..
Posted on DealerRater by DAVIDNELSON112
It was a great experience from the moment I put an internet lead in on a Sunday. Micah helped me get the vehicle I wanted and had me out in about 2 hours start to finish. Most people have a bad experience but the Team @ Hillsboro Ford ensure that I had an amazing one. Thanks again to all involved.
Posted on DealerRater by guyfino
My experience with Hillsboro Ford was excellent. My salesman, Fritz Powell, handled everything in a very timely and professional manner. I would highly recommend this dealership to anyone.
Posted on DealerRater by WEP
They don't play games with you like the big dealerships in DFW. Like over selling things you don't need.
Posted on DealerRater by mattchar
Hillsboro Ford has an excellent service department and fantastic facilities. I appreciate their professional and super quick service.
Posted on DealerRater by griffin0655
Great service, the Communication was very good and explained anything and everything they found wrong. Thanks great team there
Posted on DealerRater by JHAYRICH
This is a good place to go for service on your vehicle the staff is friendly and professional even when they are short handed thanks.
Posted on DealerRater by Bell69trk
David always goes out of his way to get our two service trucks in and out and taken care of in a timely fashion
Posted on DealerRater by PCMSHOP.TA333
Service Advisors are a pleasure to work with; knowledgeable and professional. They don’t over promise and under deliver.
Posted on DealerRater by Colby Neumann
Always prompt and professional never a bad experience. I’ve got multiple vehicles and they service all of them
Posted on DealerRater by Rmccurdy
Great staff always there to help. The dealership has a real family feeling. The service department has always taken great care of me and my family. Would highly recommend this dealer.
Posted on DealerRater by 088ball
"I had an excellent experience at Hillsboro Ford in Hillsboro, Texas. The team there was incredibly professional and helpful throughout the entire process. They took the time to understand my needs and were able to save me money on the purchase of my new vehicle. I was impressed by their attention to detail and their commitment to providing outstanding customer service. I would highly recommend Hillsboro Ford to anyone in the market for a new or used vehicle. They exceeded my expectations and made the car-buying experience a breeze. Thank you, Hillsboro Ford, for your excellent service!" - JBE
Posted on DealerRater by buck
Convenient and cordial. Offered a fair deal and price. Have traded vehicles several times in the past. Will recommend to friends and family. Great service department.
Posted on DealerRater by carlfoster22
Friendly clean and efficient They are the Total package. Excellent customer service. Over the phone.
Posted on DealerRater by CAROLWHALEN1
They are friendly, knowledgeable and care about the needs of their customers. They keep you informed when they are servicing your vehicle.
Posted on DealerRater by freeze1
I bought my second new F-250 in 22 years and Fritz and the staff at Hillsboro Ford were great! No pressure with a transparent and seamless buying experience. I love my small town Ford dealer Hillsboro Ford.
Posted on DealerRater by Tommy
Fritz got us into a clean, low-mileage Toyota Highlander for a great price. After shopping all over the place, the good folks at Hillsboro Ford did us right. Highly Recommend!
Posted on DealerRater by Doug
Only place I take my truck for service. And they are always very friendly. They always take care of me.
Posted on DealerRater by YANKEESNUMBER7
They were fast, friendly and kept me informed on the repairs. Work was completed earlier than expected
Posted on DealerRater by Ford
I think they are great They treat really really good And I’ll be back David is Great
Posted on DealerRater by amcranfill
Great service with amazing staff! Would recommend time and time again! The new General Manager is very hands-on and attentive to every situation and delivers excellent solutions.
Posted on DealerRater by HaleyLyse
Service is great. Service manager is knowledgeable and everything is handled in a timely manner
Posted on DealerRater by Khelm2601@sbcglobal.net
Easy to schedule and finished on time. Friendly staff. I was done but had to have 15 words.
Posted on DealerRater by What’s that?
They came to my house to replace my clock spring and I wasn’t charged extra. How freaking awesome is that. Excellent service
Posted on DealerRater by graingerdean
The people that work there are amazing they always work with me. Mindi or David will call me & let me know what is going on with my car
Posted on DealerRater by kgwildhorse@yahoo.com
Great service department. Service was completed on time and proficiently. It’s easy to make appointments online.
Posted on DealerRater by KACJR
Micah was quick to respond to my questions about pricing both over email and phone. No funny business here, just straight forward and honest people. Drove the 90 miles down and enjoyed a few hours talking about cars and what not before heading home. If only all car dealerships were like this. I’ll be sure to reach out to the team at Hillsboro Ford in the future when the need arises!
Posted on DealerRater by Bigmac
The dealer did not put on any add-ons and honored the web price which was lower than any other Ford dealership around for the same car. Great job in sales and great job in finance. Thank you again.
Posted on DealerRater by c_pazian
Excellent service and a delightful experience. There was no hidden fees or pushy tactics. These guys are honest.
Posted on DealerRater by Osloclem
Had an appointment and service was timely, courteous and quality. Highly recommend this dealership to everyone
Posted on DealerRater by ndgibson
We have 3 vehicles. Had to loan one to my daughter as hers has transmission issues and then we were down to 2. Then the radiator went out on our 99f250 and we were down to 1 veh. Called Hillsboro Ford and they r&r'd the 99f250 radiator the next day and my husband was back in his truck that evening. GREAT service and very caring. Hillsboro Ford is a great place to do business with!
Posted on DealerRater by mcgraw427
Great price and very friendly people, and they got me in and out very quickly
Posted on DealerRater by ddish1953
The Salesman listened to me when I told him what I wanted and how I wanted to pay for it. He was able to set things up so I could make the proper down payment and get the monthly payments I needed. I now have the car I wanted.
Posted on DealerRater by mrflores
I have been using them since 2013. I have F150, F250, F 350 and F550. All four trucks are serviced here because I trust them.
Posted on DealerRater by rockinbcattle
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